Global Janitorial Services Market Size, Share, Growth Analysis By Service Type (Cleaning Services, Floor Care Services, Carpet and Upholstery Cleaning, Window Cleaning, Restroom Sanitation, Trash and Waste Removal, Pressure Washing), By End-Use (Residential, Commercial, Industrial, Healthcare Facilities, Educational Institutions, Hospitality, Retail Stores, Government Buildings), By Mode of Service (In-House, Outsourced), By Region and Companies - Industry Segment Outlook, Market Assessment, Competition Scenario, Statistics, Trends and Forecast 2025-2034

Report Overview

The Global Janitorial Services Market size is expected to be worth around USD 485.3 Billion by 2034, from USD 312.5 Billion in 2024, growing at a CAGR of 4.5% during the forecast period from 2025 to 2034.

Janitorial services involve cleaning and maintaining buildings, offices, and other facilities. This includes tasks such as dusting, vacuuming, trash removal, floor care, and sanitizing. These services ensure a clean and hygienic environment for both employees and visitors.

The Janitorial Services Market refers to the industry providing cleaning and maintenance services for commercial, residential, and industrial spaces. It includes a variety of services such as routine cleaning, specialized cleaning, and facility maintenance. This market serves businesses, healthcare facilities, schools, and other organizations.

The janitorial services market is growing due to increased demand in various sectors. According to the U.S. Bureau of Labor Statistics, 236,500 new janitorial jobs are expected to be created in 2023, showing the market’s contribution to employment. Additionally, the rise in construction and real estate directly boosts demand for cleaning services.

The market also offers significant opportunities, particularly in the real estate sector. The U.S. Department of Commerce reports that new single-family home sales reached a seasonally adjusted rate of 738,000 in September 2024, up 4.1% from August. This growth in the housing market directly drives demand for janitorial services in new homes.

While the janitorial services market continues to grow, it remains competitive. A survey by Cleango found that prices for deep cleaning services range from $0.05 to $2.00 per square foot, with an average of $0.27. This price variation reflects competition among service providers to offer the best value while maintaining service quality.

Government investment and regulations also shape the market. As businesses and real estate continue to expand, government policies supporting clean, safe, and regulated environments fuel the need for janitorial services. These policies ensure that companies meet hygiene standards, especially in the construction and healthcare sectors, increasing demand for professional and contract cleaning services.

Key Takeaways

• The Janitorial Services Market was valued at USD 312.5 Billion in 2024, and is expected to reach USD 485.3 Billion by 2034, with a CAGR of 4.5%.
• In 2024, Carpet and Upholstery Cleaning dominates the service type segment with 30.2%, highlighting its crucial role in both residential and commercial sectors.
• In 2024, Commercial dominates the end-use segment with 40.5%, reflecting the high demand for cleaning services in businesses and offices.
• In 2024, Outsourced services lead the mode of service segment with 60.3%, showcasing the growing trend of outsourcing janitorial tasks for efficiency.
• In 2024, North America dominates the market with 33.8%, contributing USD 105.63 Billion due to its advanced infrastructure and widespread demand for janitorial services.

Service Type Analysis

Carpet and Upholstery Cleaning dominates with 30.2% due to increased demand for specialized cleaning services in commercial and residential spaces.

The Janitorial Services market is composed of several key sub-segments. Among these, Carpet and Upholstery Cleaning stands out as the dominant sub-segment, holding a share of 30.2%. This significant share is driven by the growing demand for specialized cleaning solutions, particularly in offices, hotels, and residential areas, where maintaining clean carpets and upholstery is essential for creating a hygienic environment.

Additionally, the rise in indoor allergies and the increasing awareness about maintaining clean and allergen-free environments have bolstered the demand for these services. As businesses and homeowners invest in high-quality upholstery and flooring, cleaning services that extend the lifespan of these assets are highly sought after.

Other sub-segments, such as Cleaning Services and Floor Care Services, play important roles but do not dominate the market to the same extent. Cleaning Services, while essential, represents a more general service that covers routine cleaning tasks in homes and offices. This category supports the overall growth of the janitorial sector but lacks the targeted growth seen in more specialized services like Carpet and Upholstery Cleaning.

Pressure Washing, Window Cleaning, Trash & Waste Removal, and Restroom Sanitation are similarly important but represent smaller portions of the market. Pressure washing and window cleaning, for instance, are often seasonal or specific to certain types of businesses, limiting their year-round demand. While essential, these services tend to cater to specialized needs rather than the routine cleaning expected in most buildings.

End-Use Analysis

Commercial dominates with 40.5% due to its expansive demand across various industries, particularly in office and retail spaces.

The End-Use sub-segment of the Janitorial Services market shows that Commercial services take the largest share, accounting for 40.5%. This dominance is mainly attributed to the constant need for cleanliness in commercial buildings such as offices, retail stores, and restaurants. With businesses striving to maintain a clean and professional image, janitorial services are essential to their operations.

Residential and Industrial segments follow closely behind, with Residential services covering homes, apartments, and smaller buildings, while Industrial services cater to manufacturing facilities and warehouses.

The Residential market is growing steadily, driven by factors like increasing urbanization and busy lifestyles, which leave homeowners with less time for cleaning. The Industrial segment, though smaller, is essential in maintaining safe, clean environments in factories, manufacturing plants, and distribution centers.

Healthcare Facilities, Educational Institutions, Hospitality, Retail Stores, and Government Buildings each represent smaller but still significant sub-segments. Healthcare and educational institutions are often required to maintain high hygiene standards, which boosts demand for janitorial services in these settings. Similarly, the hospitality sector, including hotels and resorts, requires frequent cleaning to maintain guest satisfaction and brand reputation.

Mode of Service Analysis

Outsourced dominates with 60.3% due to cost efficiency and specialized expertise provided by third-party service providers.

Outsourced janitorial services dominate the market, holding a significant share of 60.3%. This trend is largely driven by the growing preference among businesses to hire specialized cleaning companies instead of maintaining in-house cleaning teams.

Outsourcing offers several advantages, including cost savings, access to professional expertise, and flexibility in service provision. Businesses that outsource can focus on their core operations without the need to manage cleaning personnel or invest in cleaning equipment, while ensuring high standards are maintained through professional service providers.

In-house cleaning services account for the remaining market share. These are typically preferred by organizations that need direct control over their cleaning staff, particularly in smaller operations or facilities where cleaning is part of the staff’s daily responsibilities.

Although this mode of service offers greater control and potentially faster response times, it lacks the scalability and cost-efficiency that outsourcing provides. In-house cleaning is more common in specific environments like small offices or residential buildings.

Key Market Segments

By Service Type

• Cleaning Services
• Floor Care Services
• Carpet and Upholstery Cleaning
• Window Cleaning
• Restroom Sanitation
• Trash & Waste Removal
• Pressure Washing

By End-Use

• Residential
• Commercial
• Industrial
• Healthcare Facilities
• Educational Institutions
• Hospitality
• Retail Stores
• Government Buildings

By Mode of Service

• In-House
• Outsourced

Driving Factors

Growing Focus on Cleanliness and Hygiene Drives Market Growth

The janitorial services market is growing due to the increasing demand for cleanliness and hygiene in commercial spaces. Businesses, schools, hospitals, and office buildings are more focused than ever on maintaining a clean environment for their employees and customers.

As public health concerns rise, especially after the pandemic, cleanliness has become a top priority. Businesses are investing more in professional cleaning services to ensure a safe and healthy environment. The growing awareness of workplace safety and health regulations is also fueling this demand. Companies are prioritizing regulatory compliance, making it essential to maintain high hygiene standards.

Additionally, technological advancements in cleaning equipment and solutions, such as automated floor scrubbers and smart cleaning systems, have improved the efficiency of cleaning operations. This means companies can meet higher cleanliness standards with less time and labor.

Furthermore, as real estate and construction sectors continue to grow, the demand for janitorial services in newly developed spaces increases, further driving the market.

Restraining Factors

Operational Challenges Restrict Market Growth

Despite the growing demand for janitorial services, there are several factors that pose challenges to the market. High operational costs, especially labor costs, are a significant restraint.

Janitorial services are often labor-intensive, requiring a skilled workforce to perform cleaning tasks. Unfortunately, there is a lack of skilled labor, and training workers can be both costly and time-consuming.

Economic instability and budget cuts also affect the demand for janitorial services. In times of economic downturn, businesses may look to reduce their operational expenses, leading to fluctuating demand for cleaning services.

Additionally, companies must comply with stringent environmental guidelines and regulations, which can increase operational complexity and costs. These factors make it difficult for many service providers to remain profitable and expand their operations.

Growth Opportunities

Opportunities for Growth in Emerging Markets

The janitorial services market holds significant opportunities for expansion, especially in emerging markets. As urbanization accelerates in developing regions, there is an increasing need for commercial cleaning services in newly built infrastructure.

Emerging markets with growing economies and expanding commercial sectors offer untapped potential for janitorial companies. The rise of smart buildings and automated facilities also presents a key opportunity. These buildings require specialized cleaning services that are both efficient and effective, creating a demand for high-tech solutions.

Moreover, the introduction of subscription-based and on-demand cleaning services is changing how businesses approach cleaning. These models offer flexibility and cost-effectiveness, making it easier for companies to access cleaning services when needed.

Another promising opportunity lies in the adoption of AI and robotics in cleaning operations, which can help businesses reduce labor costs while improving cleaning quality and consistency.

Emerging Trends

Contactless and Sustainable Solutions Are Latest Trending Factor

The janitorial services market is witnessing several trends that are shaping its future. One of the most significant trends is the growing popularity of contactless cleaning solutions. In a world increasingly focused on health and hygiene, businesses are opting for cleaning technologies that minimize human contact, such as touch-free dispensers and UV sanitization.

Additionally, the integration of the Internet of Things (IoT) in facility management is another rising trend. IoT-enabled cleaning devices allow real-time monitoring of cleanliness and maintenance needs, offering greater efficiency.

The demand for specialized cleaning services, particularly in medical and scientific facilities, is also on the rise. These sectors require precise and highly sanitized environments, further driving demand for professional cleaning services.

Finally, sustainability has become a key focus for businesses. Many janitorial service providers are now offering eco-friendly, zero-waste cleaning options to meet growing environmental concerns. This trend is aligned with broader corporate sustainability goals and resonates with environmentally conscious consumers.

Regional Analysis

North America Dominates with 33.8% Market Share

North America leads the Janitorial Services Market with a 33.8% share, amounting to USD 105.63 billion. This dominance is driven by the region’s high demand for cleanliness and sanitation services across various sectors such as healthcare, education, and commercial offices. The market benefits from a well-established infrastructure, a large number of service providers, and a growing emphasis on hygiene and cleanliness standards.

Factors contributing to North America’s high market share include a high concentration of businesses and commercial spaces, especially in major cities like New York, Los Angeles, and Toronto, which require regular janitorial services. The region also has stringent regulations regarding health and safety, prompting businesses to prioritize cleanliness. Furthermore, North America is home to many key players in the janitorial services industry, which ensures consistent growth and service quality.

The future of North America’s dominance in the janitorial services market looks promising, with ongoing growth expected. The increasing awareness around health and sanitation due to the COVID-19 pandemic is likely to continue influencing demand for janitorial services. Moreover, the rise of sustainable cleaning practices and green certifications is becoming a key market driver.

Regional Mentions:

• Europe: Europe is seeing steady growth in janitorial services, driven by an emphasis on sustainability and eco-friendly cleaning methods. The region is also focused on improving workplace hygiene standards, further expanding demand in both commercial and industrial sectors.
• Asia Pacific: Asia Pacific is experiencing rapid growth in janitorial services, spurred by urbanization and increasing industrialization. Countries like China and India are expanding their commercial spaces, which increases the need for efficient and professional cleaning services.
• Middle East & Africa: In the Middle East & Africa, there is growing demand for janitorial services in commercial and construction sectors. The region’s rapid infrastructural development and urbanization contribute to an increasing need for specialized cleaning services.
• Latin America: Latin America’s janitorial services market is expanding, driven by increasing urbanization and growing commercial sectors. Countries like Brazil and Mexico are investing more in maintaining clean public spaces and commercial buildings, further boosting the demand for these services.

Key Regions and Countries Covered in the Report

• North America
  • US
  • Canada
• Europe
  • Germany
  • France
  • The UK
  • Spain
  • Italy
  • Rest of Europe
• Asia Pacific
  • China
  • Japan
  • South Korea
  • India
  • Australia
  • Rest of APAC
• Latin America
  • Brazil
  • Mexico
  • Rest of Latin America
• Middle East & Africa
  • South Africa
  • Saudi Arabia
  • UAE
  • Rest of MEA

Competitive Landscape

The Janitorial Services Market is highly competitive, with major players striving for dominance through service diversification, regional expansion, and technological innovation. Four top companies—ABM Industries, ISS World Services, ServiceMaster Global Holdings, and Jani-King International—are driving the industry forward.

ABM Industries is a leading provider of janitorial services in North America. The company offers integrated solutions, including cleaning, facility management, and energy efficiency services. ABM has built a reputation for its ability to manage large-scale facilities and provide high-quality, customized services. The company focuses on expanding its technological capabilities, including automation and digital tools for operational efficiency.

ISS World Services is a global leader in facility management services, offering cleaning, support, and other facility services. Headquartered in Denmark, ISS operates across more than 30 countries and serves a wide range of industries, including healthcare, education, and corporate offices. ISS focuses on providing sustainable solutions and leveraging technology to improve the customer experience. Their deep market presence is a result of both organic growth and strategic acquisitions.

ServiceMaster Global Holdings is known for its wide range of cleaning services, including residential and commercial janitorial services. The company operates through several subsidiaries, including Merry Maids and ServiceMaster Clean. ServiceMaster has a strong presence in North America and continues to expand its footprint globally, focusing on customer satisfaction and high-quality service delivery. They also invest in training programs to maintain industry standards.

Jani-King International operates through a franchise model, offering janitorial services in both commercial and industrial sectors. Known for its strong brand recognition, Jani-King is one of the largest cleaning franchises in the world. The company focuses on providing scalable cleaning solutions for businesses of all sizes, with a particular emphasis on operational flexibility and high-quality customer service.

These top players dominate the Janitorial Services Market by leveraging technology, expanding their global reach, and offering tailored solutions to meet the needs of diverse industries. Their emphasis on sustainability and service quality continues to drive growth in the sector.

Major Companies in the Market

• ABM Industries
• ISS World Services
• ServiceMaster Global Holdings
• Jani-King International
• CleanNet USA
• Sodexo
• Aramark
• Anago Cleaning Systems
• Coverall North America
• Pritchard Industries
• JAN-PRO Cleaning Systems
• Vanguard Cleaning Systems

Recent Developments

• The Clean Space: On November 2024, The Clean Space acquired Cynergi Cleaning and Support Services, boosting its turnover by 30%. This acquisition expanded its presence in the Home Counties, integrating Cynergi’s staff and enhancing service capabilities in deep cleaning and hygiene solutions.
• BradyIFS: On May 2023, BradyIFS acquired Southern Janitor Supply, marking its first Florida location. The deal expanded BradyIFS’ footprint to over 40 U.S. sites, following its six acquisitions in 2022 and the YPV Distribution purchase in January 2023.

Report Scope