Global Contract Cleaning Services Market Report By Service Type (Window Cleaning, Floor & Carpet Cleaning, Upholstery Cleaning, Construction Cleaning, Other Services), By End-User (Residential, Industrial, Commercial - Healthcare & Medical Facilities, Other End-Users), By Region and Companies - Industry Segment Outlook, Market Assessment, Competition Scenario, Trends and Forecast 2024-2033

Report Overview

The Global Contract Cleaning Services Market size is expected to be worth around USD 688.5 Billion by 2033, from USD 366.8 Billion in 2023, growing at a CAGR of 6.5% during the forecast period from 2024 to 2033.

Contract cleaning services involve professional cleaning provided by companies on a contractual basis. These services cover various spaces like offices, hospitals, schools, and commercial buildings. Clients hire these services to maintain hygiene and cleanliness in their facilities, either regularly or as needed.

The contract cleaning services market includes the companies and professionals offering these cleaning services. It spans commercial, industrial, and residential sectors, catering to the demand for regular and specialized cleaning solutions. The market benefits from the growing emphasis on cleanliness and hygiene in workspaces and public areas.

The contract cleaning services market is growing steadily, driven by increasing demand across residential, commercial, and industrial sectors. The industry encompasses a wide range of services, including janitorial work, office cleaning, and specialized sanitation tasks.

According to the U.S. Bureau of Labor, the commercial cleaning sector employs over 3.25 million people and is expected to add another 236,500 jobs by 2026. This growth highlights the sector’s importance as a significant employer, particularly for immigrant workers, offering diverse job opportunities.

The contract cleaning market benefits from a growing trend among two-income households and businesses outsourcing cleaning tasks to professional services. Nearly 80% of two-income households in the U.S. are projected to use professional cleaning services in the next two years. This trend, supported by the U.S. Department of Commerce, indicates that families will increasingly rely on residential cleaning services, providing a steady growth opportunity for the sector.

In mature markets like the United States and Western Europe, the contract cleaning services sector shows signs of saturation. There is intense competition among service providers, with many small and large companies competing for market share.

Companies are differentiating themselves by offering specialized services, such as eco-friendly cleaning or advanced sterilization equipment, to stand out in a crowded market. The rise of tech-based solutions like online booking platforms and customer management systems also adds another layer of competition, as firms try to offer convenience and transparency to their clients.

Emerging markets, particularly in Asia-Pacific and Latin America, present significant growth opportunities as urbanization and industrialization increase demand for cleaning services. Companies expanding into these regions must adapt to local preferences and regulatory standards to capture market share.

Locally, the growth in contract cleaning services positively impacts employment. With the sector being a significant employer of immigrant workers, it provides vital income and job opportunities for diverse communities. The industry also supports businesses by ensuring their workspaces remain compliant with health and safety standards, boosting overall productivity and employee well-being.

Key Takeaways

• The Contract Cleaning Services Market was valued at USD 366.8 Billion in 2023 and is expected to reach USD 688.5 Billion by 2033, with a CAGR of 6.5%.
• In 2023, Floor & Carpet Cleaning dominated the service type with 33.1%, due to its essential role in maintaining hygiene.
• In 2023, the Commercial Segment led the end-user category with 51.2%, driven by demand from offices, hotels, and retail outlets.
• In 2023, North America held the dominant regional share at 31.7%, valued at USD 116.28 Billion, reflecting a mature service industry.

Service Type Analysis

Floor & Carpet Cleaning dominates with 33.1% due to its essential role in maintaining hygiene and aesthetics.

In the contract cleaning services market, the Service Type segment categorizes the variety of cleaning services provided by contractors. Among these, Floor & Carpet Cleaning emerges as the leading sub-segment, capturing 33.1% of the market share.

This dominance can be attributed to the essential role that floor and carpet cleaning plays in both aesthetic maintenance and hygiene preservation in various settings, from corporate offices to residential areas.

Other services within this segment include Window Cleaning, Upholstery Cleaning, Construction Cleaning, and Other Services. Each service caters to specific needs; for example, Window Cleaning is crucial for maintaining clear and streak-free windows, enhancing building aesthetics and allowing natural light, while Upholstery Cleaning is vital for extending the life of furniture and ensuring cleanliness.

Floor & Carpet Cleaning’s significant market share is driven by the need for regular maintenance in high-traffic areas, which accumulate dirt and debris that can lead to premature wear and tear of flooring materials.

The demand for these services is bolstered by the development of new business facilities and residential complexes, which require ongoing maintenance. Moreover, advancements in cleaning technology, such as eco-friendly cleaning solutions and automated cleaning equipment, have made floor and carpet cleaning more efficient and environmentally friendly, further boosting the segment’s growth.

End-User Analysis

Commercial Segment dominates with 51.2% due to its broad range of facilities requiring regular maintenance.

The End-User segment in the contract cleaning services market is extensive, with the Commercial sector leading with a substantial 51.2% market share. This segment’s dominance is largely due to the diverse range of facilities it encompasses, which includes Healthcare & Medical Facilities, Educational Institutions, Hotels & Restaurants, Retail Outlets, Corporate Offices, Financial Institutions, and Other Commercial entities.

Other end-user categories include Residential and Industrial. While residential services are essential, particularly in high-income regions where homeowners may outsource household cleaners to save time, the industrial sector often requires specialized cleaning services that comply with strict hygiene and safety standards, especially in manufacturing and processing industries.

The Commercial segment’s dominance in the market is underpinned by the continuous expansion of commercial spaces and the growing recognition of the importance of cleanliness in customer satisfaction and regulatory compliance, particularly in healthcare and food service industries.

Additionally, the increasing adoption of green cleaning practices and sustainability in commercial cleaning is enhancing the demand for services that offer eco-friendly cleaning options. As businesses increasingly focus on creating health-conscious and environmentally responsible operations, the demand for contract cleaning services in the commercial sector is expected to continue growing, driving the overall market.

Key Market Segments

By Service Type

• Window Cleaning
• Floor & Carpet Cleaning
• Upholstery Cleaning
• Construction Cleaning
• Other Services

By End-User

• Residential
• Industrial
• Commercial
• Healthcare & Medical Facilities
• Educational Institutions
• Hotels & Restaurants
• Retail Outlets
• Corporate Offices
• Financial Institutions
• Other End-Users

Drivers

Increasing Corporate Outsourcing Needs Drives Market Growth

The contract cleaning services market is witnessing growth due to several key factors, one being the increasing trend of corporate outsourcing. Businesses prefer outsourcing non-core activities like cleaning to focus on primary operations, enhancing efficiency.

Additionally, the expansion of the hospitality and tourism industry significantly drives market demand. Hotels and resorts require consistent, professional cleaning services to maintain high standards for guests, further boosting growth.

Regulatory requirements also play a crucial role as governments implement strict hygiene and safety standards across workplaces, compelling companies to invest in contract cleaning services.

The rising awareness about environmental sustainability is pushing clients to opt for eco-friendly cleaning services, creating a new segment in the market. These combined factors are propelling the industry’s expansion, offering growth opportunities for service providers.

Restraints

High Competition Leading to Price Pressure Restraints Market Growth

Despite the positive growth prospects, the contract cleaning services market faces challenges that limit its expansion. One major restraint is the high competition, which puts pressure on prices and affects profit margins. As numerous players enter the market, businesses must offer competitive pricing, impacting overall revenue.

Additionally, unpredictable labor costs and shortages present challenges, as the industry heavily relies on labor-intensive operations. Fluctuating wages and labor shortages increase operational costs, restricting growth potential.

Stringent compliance and licensing requirements also create barriers, especially for smaller players who find it difficult to navigate these regulations.

Furthermore, the limited technological adoption among small firms restricts their ability to scale and compete, slowing down market progress.

Opportunity

Expansion into Emerging Markets Provides Opportunities

The contract cleaning services market has numerous growth opportunities, especially through expansion into emerging markets. Developing countries offer a growing demand for professional cleaning services due to rapid urbanization and industrial growth.

Additionally, the development of specialized cleaning methods like industrial cleaning chemicals, medical device cleaning, and high-rise window cleaning offers avenues for providers to differentiate themselves.

Adoption of green cleaning technologies also presents opportunities, as businesses seek environmentally friendly solutions. Companies that invest in these technologies can capitalize on this trend and appeal to eco-conscious clients.

Lastly, strategic partnerships with real estate developers enable service providers to secure contracts for new commercial projects, providing a steady revenue stream and long-term growth potential.

Challenges

Fluctuating Demand Due to Economic Conditions Challenges Market Growth

The contract cleaning services market faces several challenges that can hinder its growth. A major challenge is the fluctuating demand influenced by economic conditions. During downturns, businesses may reduce or cut contract cleaning services to manage costs, affecting the market.

Moreover, high initial investment in advanced cleaning equipment is another obstacle, as smaller firms may struggle to afford these technologies, limiting their competitiveness.

Retaining skilled labor also remains challenging, as high turnover rates lead to inconsistencies in service quality.

Furthermore, rising operational costs, including fuel and supplies, strain profit margins, making it difficult for providers to maintain sustainable growth.

Growth Factors

Surge in E-commerce Warehousing and Fulfillment Centers Is a Growth Factor

The contract cleaning services market is expanding due to various growth factors, one being the surge in e-commerce warehousing and fulfillment centers. With the rise of e-commerce, the need for maintaining clean and safe warehousing environments has become critical, boosting demand for professional cleaning services.

Furthermore, the rise of multi-use commercial spaces like coworking offices requires adaptable and regular cleaning solutions, expanding the client base.

Growth in healthcare and assisted living facilities also increases the need for specialized cleaning services, ensuring a hygienic environment for patients and residents.

The increase in facilities management services demand supports growth, as integrated service models include cleaning as a core component, offering market players more opportunities to expand their offerings.

Emerging Trends

Integration of AI and Robotics in Cleaning Is a Latest Trending Factor

Several trends are shaping the contract cleaning services market. The integration of AI and robotics is a key trend, transforming how services are delivered by improving efficiency and reducing labor reliance.

Additionally, there is a growth in eco-friendly and non-toxic cleaning products, driven by increasing awareness and demand for sustainable practices.

The market is also witnessing an increasing demand for disinfection services, particularly post-pandemic, as businesses aim to ensure safety and hygiene.

Lastly, a preference for subscription-based cleaning contracts is emerging, with clients opting for regular and reliable service schedules, contributing to steady market growth.

Regional Analysis

North America Dominates with 31.7% Market Share

North America leads the Contract Cleaning Services Market with a 31.7% share, valued at USD 116.28 billion. This dominance is driven by the region’s strong commercial sector, high awareness of hygiene standards, and rising demand for professional cleaning in offices, healthcare facilities, and educational institutions. The growth of facility management services also boosts market expansion.

North America’s well-established infrastructure and robust economy support the growth of contract cleaning services. The region’s focus on maintaining cleanliness in public and private spaces, especially in healthcare and hospitality, creates consistent demand for professional services. Additionally, the trend toward outsourcing cleaning tasks to specialized companies drives market performance.

North America’s influence in the Contract Cleaning Services Market is expected to grow as businesses prioritize hygiene and safety in the workplace. The rise of green cleaning solutions and innovations in cleaning technology will likely provide further growth opportunities. With expanding industries and facilities, North America is set to maintain its leading position.

Regional Mentions:

• Europe: Europe’s contract cleaning market benefits from strict regulations and high hygiene standards. The demand is fueled by commercial buildings, healthcare, and hospitality industries focusing on maintaining clean and safe environments.
• Asia Pacific: Asia Pacific shows rapid growth in contract cleaning services due to urbanization and economic development. Rising numbers of commercial spaces and healthcare facilities increase the demand for professional cleaning services.
• Middle East & Africa: The Middle East & Africa are emerging markets for contract cleaning, driven by expanding construction and commercial sectors. Growth in tourism and hospitality also supports the demand for professional cleaning services.
• Latin America: Latin America’s market is developing as businesses and industries prioritize hygiene and outsourcing cleaning services. The commercial and healthcare sectors play significant roles in driving market growth across the region.

Key Regions and Countries covered іn the rероrt

• North America
  • US
  • Canada
• Europe
  • Germany
  • France
  • The UK
  • Spain
  • Italy
  • Rest of Europe
• Asia Pacific
  • China
  • Japan
  • South Korea
  • India
  • Australia
  • Rest of APAC
• Latin America
  • Brazil
  • Mexico
  • Rest of Latin America
• Middle East & Africa
  • South Africa
  • Saudi Arabia
  • UAE
  • Rest of MEA

Key Players Analysis

The contract cleaning services market is dominated by top firms such as ABM Industries Incorporated, Jani-King International Inc., ISS Facility Services, Inc., and Sodexo Group. These companies play a vital role in providing comprehensive cleaning services to commercial, industrial, and residential sectors globally.

ABM Industries offers a range of services including janitorial, facility engineering, and parking management. Jani-King and ISS Facility Services focus on delivering tailor-made cleaning solutions to healthcare facilities, schools, and office buildings. Sodexo Group extends beyond cleaning to offer facility management services that enhance the operational efficiency of their clients’ premises.

These companies emphasize their reliability, compliance with hygiene standards, and ability to deliver a consistent service experience across various locations. They leverage strong brand recognition and client testimonials to enhance their market positions and expand client bases.

All four companies boast significant global footprints, with operations spanning across multiple continents including North America, Europe, and Asia. This extensive reach allows them to serve multinational corporations and government contracts effectively.

Innovation in the contract cleaning industry typically revolves around the integration of eco-friendly cleaning products, advanced training programs for staff, and the implementation of technology to improve service delivery and customer interaction.

The competitive advantage of these leading firms is rooted in their ability to provide extensive and reliable cleaning services tailored to the specific needs of large and diverse client bases. ABM Industries is renowned for its integrated facility solutions, Jani-King for its franchising model and strong customer service, ISS for its robust global network and tailored cleaning programs, and Sodexo for its broad facility management services that encompass cleaning as a part of a larger offering, thereby providing holistic solutions to clients.

Top Key Players in the Market

• ABM Industries Incorporated
• Jani-King International Inc.
• ISS Facility Services, Inc.
• Sodexo Group
• Mitie Group plc.
• Pitchard Industries Inc.
• Vanguard Cleaning Systems Inc.
• Stanley Steemer International Inc.
• Cleaning Services Group, Inc.
• The ServiceMaster Company, LLC
• Temko Service Industries, Inc.
• Anago Cleaning Systems
• Aramark Corporation
• Atalian Global Services, Inc.
• Atlas FM Services Ltd.
• Bonus Building Care
• ChemDry
• Clean First Time
• CleanNet USA, Inc.
• Compass Group Plc.
• Duraclean International Inc.
• Extra Clean Inc.
• Harvard Maintenance Inc.
• ISS A/S
• Jan-Pro Systems International
• Other Key Players

Recent Developments

• CCS Facility Services: On July 2024, CCS Facility Services opened a new branch in Conway, Arkansas, expanding its presence in the Midwest and Southeast. The branch offers comprehensive commercial cleaning and building engineering services, targeting businesses, schools, and universities in the area.
• OCS UK & Ireland: On September 2024, OCS UK & Ireland acquired Exclusive Services Group, a cleaning service specialist, to enhance its facilities management portfolio in education, data centers, and leisure sectors. This marks OCS’s fourth acquisition this year, supporting its strategy to double its revenue in the UK and Ireland over the next five years.
• Spotless Commercial Cleaning Ltd: On January 2024, Spotless Commercial Cleaning Ltd acquired Ashdown Cleaning, expanding its reach in Norfolk and East Anglia, and increasing its staff by 100. This acquisition pushes Spotless’s turnover beyond £20 million, reinforcing its strategy of growing its footprint across the UK.
• 4M Building Solutions: On September 2024, 4M Building Solutions acquired Hi-Tec Building Services and Thario Building Services to expand its presence in the Midwest. These acquisitions enhance 4M’s service capabilities across educational, healthcare, and manufacturing sectors, aligning with their strategy for geographic and market diversification.

Report Scope