Introduction
Jingdong Statistics: Jingdong (JD.com) is a prominent Chinese e-commerce firm that was ranked 47th on the Fortune Global 500 list in 2024. Notable statistics include its impressive revenue, extensive customer base, and comprehensive logistics network. The company achieves significant revenue, surpassing $158.8 billion in 2024, positioning itself as a key competitor to Alibaba. It boasts a large customer base, with 334.4 million active customers as of Q3 2019, and a logistics network comprising over 650 warehouses, emphasizing same-day or next-day delivery for approximately 90% of orders, alongside a total workforce of around 570,000 employees as of December 31, 2024. The company’s operations span retail, technology, logistics, and various other sectors.
Jingdong plays a pivotal role in establishing the benchmark for online shopping through its commitment to quality and reliability, offering an extensive array of products across all major categories, including apparel, electronics, fast-moving consumer goods, fresh food items, cosmetics, as well as home furnishings and appliances, among others. JD Worldwide, the company’s cross-border platform, enables global brands to sell products directly to customers in China. Furthermore, JD.com customers can access products with just a click, which are then delivered straight to their doorsteps.
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- The organisation was established in 1998 under the name Jingdong.
- Jingdong is ranked #148 globally in terms of market capitalisation, with a value of $88.62 billion.
- As one of the largest e-commerce platforms in China, it is not surprising that it has achieved a valuation of $89.3 billion.
- By 2022, Shopify reported having 1.7 million merchants, which is six times the number of merchants associated with Jingdong.
- JD Logistics collaborated with brands to ensure that by 2030, over 80% of packages sold through e-commerce channels meet DWOP compliance.
Historical Facts
- The organisation was established in 1998 under the name Jingdong.
- In 2004, the B2C platform of the company was launched online as jdlaser.com.
- The company transitioned to the domain name 360buy.com, and in 2007, it rebranded itself as Jingdong Mall.
- In the same year, JD.com created an internal logistics department to enhance the reliability and timeliness of its delivery services for consumers.
- Starting in 2009, JD.com initiated the establishment of a customer service center in Suqian, investing over 30 billion RMB cumulatively to develop its self-operated customer service facility.
- On December 10, 2010, Liu Qiangdong, the founder of JD, declared via his Weibo account that every book available on JD.com would be offered at a price 20% lower than that of its competitors.
- In 2015, JD.com introduced its Russian website to broaden its global business reach.
- By November 2017, JD.com set a sales record amounting to US$19.1 billion.
- In February 2018, it launched its spin-off, JD Finance, successfully raising $2.1 billion in a capital increase.
- In December 2020, JD Health’s initial public offering of $3.5 billion became the largest IPO in Hong Kong for that year.
- In October 2023, JD.com initiated a 4-hour delivery service in Hong Kong.
General Jingdong Statistics and Facts
- Jingdong is ranked #148 globally in terms of market capitalisation, with a value of $88.62 billion.
- In 2014, Tencent acquired a 15% stake in JD, later distributing $16.4 billion of this stake to its shareholders in 2021.
- Jingdong had 580.5 million active users in 2020.
- E-commerce accounts for 52% of retail sales in China.
- com holds a 9% share of the global e-commerce market.
- Jingdong hosts over 250,000 merchants and employs nearly 300,000 individuals.
- In the first quarter of 2022, Jingdong’s net revenue increased by 18% compared to the first quarter of 2021.
- As of March 2022, JD.com manages more than 1,400 warehouses.
Jingdong Market Share and Statistics
- As one of the largest e-commerce platforms in China, it is not surprising that it has achieved a valuation of $89.3 billion.
- This positions it as the 18th most valuable company in the nation and ranks #148 globally.
- In February 2021, its valuation was $164.7 billion, nearly double its current worth. It is noteworthy that a similar trend has affected most other major Chinese corporations.
- com holds a 9% share of the global e-commerce market.
- Jingdong commands a global market share of 9%, placing it fourth behind its larger Jeff Bezos’ Amazon (13%), Tmall (14%), and as well as Chinese counterparts Taobao (15%).
- As of March 2022, JD operates more than 1,400 locations, encompassing a total floor area of 25 million square meters.
- Jack Ma’s company reported a net revenue of ¥717.2 billion ($110 billion) in 2021. In contrast, JD generated ¥951.6 billion ($149.3 billion), reflecting a 27.6% increase compared to 2020.
- In 2021, Jingdong reported ¥349.1 billion ($54.6 billion) in gross merchandise volume (GMV), marking a 28.6% year-on-year growth.
Jingdong Partners Statistics
- The partnership between Jingdong and Tencent dates back to 2014, when Tencent purchased a 15% share in JD.
- As part of this agreement, Jingdong obtained full ownership of Tencent’s B2C and C2C marketplaces to enhance platform consolidation.
- Tencent opted to reduce its stake in JD by divesting a portion valued at $16.4 billion.
- In 2016, Walmart and JD formed a “strategic alliance.” Walmart acquired a 5% interest in JD, while JD gained complete control of Yihaodian, an online grocery venture run by Walmart in China.
- In China, 52% of all retail transactions occur online, rendering the country’s e-commerce market enormous, with a population nearing 1.4 billion; its market value is five times greater than that of the United States.
- By 2022, Shopify reported having 1.7 million merchants, which is six times the number of merchants associated with Jingdong.
Environmental, Social, and Governance Statistics
- In 2017, JD.com formed an anti-corruption coalition in collaboration with other Chinese internet firms, to prevent individuals involved in unlawful activities from obtaining employment in the internet industry.
- In 2017, JD Logistics introduced the “Green Stream Initiative,” aimed at investigating carbon reduction throughout its supply chain.
- By 2020, this initiative had collaborated with more than 200,000 merchants, successfully decreasing plastic waste by 50,000 paper tons and waste by 1.3 million tons.
- In September 2017, JD.com committed to improving parcel delivery efficiency in China, investing US$101 million to support merchants on JD.com with warehousing and distribution costs in anticipation of the upcoming 2017 Singles’ Day.
- In 2022, JD Logistics introduced the “Delivered with Original Package” certification, marking the industry’s inaugural standard for original direct packaging on the same day.
- JD Logistics collaborated with brands to ensure that by 2030, over 80% of packages sold through e-commerce channels meet DWOP compliance.
- In May 2022, JD.com initiated its Green Impact Initiative, a program designed to label eco-friendly products and enable customers to accumulate “green credits” for redeeming products on JD’s application.
- Towards the end of 2022, JD enhanced its “Housing Guarantee Fund” for employees with an investment of RMB 10 billion.
- As of 2023, 77% of the applicants for the fund have been frontline workers; JD.com offers support to these employees, which includes social insurance, educational assistance, and housing funds.
Jingdong Fun Facts
- In June 2018, JD.com introduced a Joybuy store on the Google Shopping platform.
- During its Singles’ Day campaign, JD.com achieved sales of RMB 159.8 billion (equivalent to US$23 billion).
- Around 90% of orders placed on JD.com are made through mobile accounts.
- The company operates large item warehouses in 70 different cities.
- JD.com produces roughly 31 petabytes of data daily.
Recent Developments
- In October 2023, JD.com initiated a 4-hour delivery service in Hong Kong.
- In September 2024, JD.com introduced its global sales operations in the United States, Japan, Singapore, and Malaysia.
- In July 2025, JD.com reached an agreement to purchase the German electronics retailer Ceconomy for US$2.5 billion (€2.2 billion).
- On September 13, 2025, JD.com was engaged in advanced negotiations to acquire the British catalogue retailer Argos from Sainsbury’s; however, discussions concluded the following day with Sainsbury’s retaining ownership of Argos.
Jingdong Future Predictions
- JD.com projects a revenue of CN¥1,517.4 billion and earnings of CN¥45.1 billion by the year 2028. This indicates an annual revenue growth rate of 6.2% and an increase in earnings of CN¥6.4 billion from the current figure of CN¥38.7 billion.
- By 2030, JD has the potential to deliver substantial returns for long-term investors. We estimate a base-case stock price target of $140, with the possibility of exceeding $200 if growth and valuation multiples align with those of its peers.
Conclusion
Jingdong is a prominent e-commerce and technology firm with a substantial footprint in China, recognised for its extensive supply chain and logistics framework that facilitates swift and efficient delivery. The company’s magnitude is bolstered by millions of active users, a considerable share of the online retail market in China, and steady financial advancement, especially in operational income.
