Global Long-term Care Software Market By Application (Electronic Health Records (EHR), Electronic Medication Administration Record (eMAR), Revenue Cycle Management (RCM), Resident Care, Staff Management, Remote Patient Monitoring System, Clinic Decision Support System, E-Prescribing , Real-Time Location System, Billing,  Invoicing, and Scheduling Software, Others), By Deployment (Cloud-based, Web-based and On Premises), by End-User (Home Care Agencies, Hospice Care Facilities, Nursing Homes, Assisted Living, Others), Region And Companies – Industry Segment Outlook, Market Assessment, Trends 2025-2034

Report Overview

Global Long-term Care Software Market is expected to reach a value of US$ 12.0 billion by 2034, growing from US$ 5.3 billion in 2024, with a compound annual growth rate (CAGR) of 8.5% during the forecast period from 2025 to 2034. In 2024, North America led the market, achieving over 52.0% share with a revenue of US$ 2.8 Billion.

The adoption of long-term care software is becoming increasingly important for enhancing the management and operational efficiency of healthcare facilities that cater to elderly, disabled, and chronically ill patients. These software solutions are essential for streamlining operations, improving patient outcomes, and ensuring compliance with healthcare regulations. From traditional electronic health records (EHR) systems to cutting-edge AI-powered predictive analytics, long-term care software plays a pivotal role in optimizing patient care and facility management.

The rising demand for quality long-term care, driven by an aging population and the growing prevalence of chronic diseases, has accelerated the adoption of digital healthcare solutions. As global healthcare needs expand, healthcare providers are increasingly turning to automated systems to enhance operational efficiency, reduce costs, and improve patient well-being. Just as vaccinations are critical in disease prevention, long-term care software is transforming healthcare administration by enabling proactive patient monitoring and data-driven decision-making.

Experts acknowledge that integrating technology into long-term care facilities has led to improved healthcare outcomes and greater operational efficiency. For instance, initial implementations help facilities transition from manual processes to automated data tracking, while more advanced systems refine workflows and enhance patient engagement.

The market for healthcare software solutions is continuing to expand, with advanced AI-driven platforms seeing increased investment. Long-term care software stands out due to its shorter development cycles and quicker return on investment compared to other healthcare technologies, making it an attractive option for healthcare providers.

Furthermore, these systems can be tested and optimized directly within care facilities, providing real-time insights for continuous improvement. Long-term care software offers comprehensive solutions to streamline workflows, manage patient data, oversee administration, manage staff, and ensure compliance with regulatory requirements in long-term care settings. It effectively addresses the complexities of patient care and facility operations.

As the long-term care sector continues to grow, the need for cost-effective and efficient care solutions becomes more pressing. With an increasing number of individuals requiring long-term care, whether in home care, nursing homes, or assisted living facilities, the demand for sustainable healthcare solutions is rising.

According to the U.S. Department of Health and Human Services (HHS), 70% of individuals over the age of 65 will require some form of long-term care in their lifetime. This demographic shift is driving the need for innovative care solutions. Additionally, the World Health Organization (WHO) projects that by 2050, the number of new cancer cases worldwide will exceed 35 million, a 77% increase from 2022 levels, further emphasizing the demand for efficient healthcare management.

Key Takeaways

• In 2024, the market for long-term care software market generated a revenue of US$ 5.3 billion, with a CAGR of 8.5%, and is expected to reach US$ 12.0 billion by the year 2034.
• By application, segment is divided into Electronic Health Records (EHR), Electronic Medication Administration Record (eMAR), Revenue Cycle Management (RCM), Resident Care, Staff Management, Remote Patient Monitoring System, Clinic Decision Support System, E-Prescribing, Real-Time Location System, Billing, Invoicing, and Scheduling Software, and Others in which EHR taking the lead in 2024 with a market share of 28.4%.
• By deployment, the segment is divided into cloud-based, web-based, and on premises. Among these, cloud-based held a significant share of 44.9%.
• By End-User the market is segregated into Home Care Agencies, Hospice Care Facilities, Nursing Homes, Assisted Living Facilities, and Others in which Home Care Agencies held the major share of 31.1% the market in 2024.
• By region, North America led the market by securing a market share of 52.0% in 2024.

Application Analysis

By application, the Electronic Health Records (EHR) segment is expected to maintain a dominant position with 28.4% share in the long-term care software market in 2024. EHR systems are one of the fastest-growing segments in this market due to their ability to enhance patient management and streamline healthcare operations. These systems are designed to securely store and manage patient data, allowing healthcare providers to track medical histories, treatment plans, and prescriptions while ensuring compliance with regulatory standards.

EHR solutions improve operational efficiency by reducing paperwork, increasing accessibility, and facilitating seamless communication among healthcare professionals. Not only do EHR systems support improved patient care, but they also contribute to the financial stability of long-term care facilities by reducing administrative burdens through automation, minimizing errors, and ultimately leading to better healthcare outcomes and cost savings.

Compared to manual record-keeping or fragmented digital systems, EHR offers benefits such as real-time data access, enhanced interoperability, and comprehensive health tracking. However, the implementation of EHR systems comes with challenges, including integration complexities, initial setup costs, and concerns related to data security. Since these systems handle sensitive patient information, they must comply with strict privacy regulations to avoid breaches.

A notable example is the widespread adoption of national or regional online access to health records in Europe, where 89% of Member States offer centralized access systems for citizens to view their health data, while others, such as Ireland, Italy, Spain, and Sweden, provide regional services. In contrast, India’s Ayushman Bharat Digital Mission (ABDM) aims to create a unified digital health ecosystem that connects healthcare providers and patients through unique health IDs, promoting a seamless healthcare experience. ​

A recent study published in the Journal of the American Geriatrics Society highlights that modifying electronic health records (EHR) to support team-based, patient-centered care enhances outcomes for older adults. By integrating age-friendly tools and fostering collaborative workflows, the clinic achieved higher patient portal adoption and improved care coordination, underscoring the importance of EHR customization and staff training in long-term care settings.

Deployment Analysis

The cloud-based segment is expected to command a significant market share of US$ 2.4 billion. The dominance of the cloud-based segment in the long-term care (LTC) software market is driven by the increasing demand for efficient, scalable solutions to manage patient care, facility operations, and regulatory compliance. As digital healthcare adoption accelerates, the need for secure, accessible, and integrated cloud platforms has risen, leading to widespread adoption across long-term care facilities.

Additionally, cloud-based solutions are anticipated to achieve the highest CAGR during the forecast period, with their scalability allowing facilities to expand services without significant infrastructure investments. Automated data backups, robust security protocols, and compliance with regulatory standards further enhance the appeal of cloud solutions.

The growing aging population and increasing healthcare demands make cloud deployment an ideal solution, offering flexibility, cost-effectiveness, and improved patient management. Furthermore, the integration with EHR, telehealth services, and AI-driven analytics positions cloud platforms as crucial tools for improving care quality. However, challenges such as data security concerns, integration complexities, and initial transition costs must be considered. Despite these hurdles, ongoing advancements in cybersecurity and interoperability are making cloud solutions increasingly reliable and widely accepted.

In developing countries, cloud computing offers an opportunity to modernize healthcare systems and address issues like redundancy, inadequate communication, resource limitations, and diagnostic errors. A quantitative analysis conducted on the successful integration of cloud computing in Egypt’s eHealth sector reveals key success factors and the impact of demographic variables on cloud adoption within the healthcare industry.

For example, MEDITECH launched its groundbreaking interoperability solution, Traverse Exchange Canada, in February, 20224. This platform facilitates the seamless exchange of patient health information across participating platforms, care settings, and vendor systems. The initial users of the cloud-based network include four Ontario hospitals utilizing MEDITECH and 65 long-term care facilities employing the PointClickCare EHR.

End User Analysis

The home care agencies segment dominated the long-term care (LTC) software market, accounting for 31.1% of the revenue share in 2024. This segment leads due to its convenience, scalability, and ability to enhance patient monitoring within residential settings. Increasingly, patients and their families are opting for in-home care, particularly for the elderly and those with chronic conditions, as it offers greater comfort and familiarity.

Cloud-based LTC software enables caregivers to efficiently manage patient records, coordinate treatment plans, and streamline communication, which significantly improves the overall quality of home-based care. The software’s real-time data access ensures accurate record-keeping, enabling better decision-making for personalized treatment. Clinical homecare systems offer features such as remote patient monitoring, medication management, and telehealth services, which are vital for enhancing care efficiency.

The rising prevalence of chronic diseases is fueling the demand for personalized and high-quality home care solutions. Additionally, LTC software increases workflow efficiency by automating administrative tasks like billing, compliance tracking, and scheduling, alleviating operational burdens while improving patient outcomes.

Its customizable features, such as medication tracking and caregiver coordination, further strengthen its position within the home care sector. The growing need for optimized processes, improved care delivery, and compliance with regulatory standards has driven demand for these solutions. For instance, a survey revealed that 31% of home care leaders identified home health as the greatest growth area for 2024.

Key Market Segments

Application

• Electronic Health Records (EHR)
• Electronic Medication Administration Record (eMAR)
• Revenue Cycle Management (RCM)
• Resident Care
• Staff Management
• Remote Patient Monitoring System
• Clinic Decision Support System
• E-Prescribing
• Real-Time Location System
• Billing, Invoicing, and Scheduling Software
• Others

Deployment Type

• Cloud-based
• Web-based
• On Premises

End-User

• Home Care Agencies
• Hospice Care Facilities
• Nursing Homes
• Assisted Living Facilities
• Others

Drivers

Increasing prevalence of chronic diseases among the geriatric population
The increasing prevalence of chronic diseases, particularly among the aging population, is a key driver for advancements in long-term care software. Conditions such as heart disease, hypertension, coronary artery disease, heart failure, and arrhythmias are becoming more common due to factors like aging, lifestyle changes, and genetic predispositions. This growing health burden has highlighted the need for sophisticated digital health solutions that enable efficient monitoring, personalized care management, and early intervention.

Long-term care software has evolved to meet these challenges by integrating electronic health records (EHRs), AI-powered predictive analytics, and remote monitoring technologies, all of which improve patient outcomes and streamline care coordination. Long-term care software plays a pivotal role in facilitating the outcomes by enhancing patient monitoring, ensuring treatment adherence, and optimizing coordination among healthcare providers. As a result, these systems strengthen chronic disease management, enabling healthcare professionals to track patient health trends, adjust treatment plans, and promote preventive care, which ultimately helps reduce cardiovascular risks.

Furthermore, the demand for value-based care models and personalized medicine has accelerated the adoption of technology-driven solutions. With the aging population and rising heart disease prevalence, healthcare facilities increasingly depend on interoperable, cloud-based, and AI-enhanced solutions to boost efficiency and improve patient care. In the U.S., approximately 129 million people suffer from at least one major chronic condition, with 42% managing two or more chronic illnesses, and 12% coping with five or more.

The financial strain of managing chronic and mental health conditions accounts for nearly 90% of the country’s $4.1 trillion annual healthcare expenditure. As per NCBI data, by the age of 85, around 20% of individuals are diagnosed with sarcopenia, which is characterized by a significant decline in muscle mass and strength. NCBI also states that the global prevalence of dementia is projected to increase from 47 million cases in 2015 to 131 million by 2050.

In 2015, the worldwide economic burden of dementia was estimated at US$ 818 billion, and this figure is expected to reach US$ 2 trillion by 2030. This escalating burden is driving the rapid expansion of the long-term care software market, as healthcare providers seek efficient digital solutions to enhance care and optimize resources.

Restraints

High Implementation Costs
The high implementation cost of long-term care software presents a significant challenge, particularly for healthcare facilities in resource-limited settings. Advanced technologies such as electronic health records (EHRs), AI-driven analytics, cloud-based solutions, and remote patient monitoring systems require substantial financial investments for deployment, integration, and maintenance. The expenses associated with software licensing, staff training, cybersecurity measures, and regular updates add to the financial burden, making widespread adoption difficult.

Additionally, insufficient funding in healthcare systems, especially in developing regions, limits access to cutting-edge long-term care solutions. The shortage of skilled professionals to manage and optimize these technologies further compounds operational inefficiencies, reducing the effectiveness of digital tools. High upfront costs and ongoing expenses, including technical support, interoperability improvements, and infrastructure upgrades, hinder many facilities from transitioning to digital workflows.

To address these financial barriers, healthcare providers and policymakers are exploring cost-effective alternatives, government incentives, and strategic funding models to ensure broader accessibility and improved patient care. Finding innovative solutions to make long-term care software more affordable is essential for expanding its reach and enhancing healthcare efficiency. Migrating patient data to a new EHR system can be a complex and time-intensive process, with the cost of data integration and migration typically ranging from $20,000 to $50,000, depending on the volume and format of the data being transferred.

Moreover, integrating third-party applications—such as billing systems or laboratory information systems—may incur additional expenses, influencing the overall cost of implementation. The cost of care management software is largely determined by the components included in its base model. Careful assessment of these cost structures is necessary to ensure organizations invest in solutions that align with both their budget and operational needs.

Furthermore, according to a Health Affairs study, the estimated cost for a standard multi-physician practice to implement an EHR system is approximately $162,000, with an additional $85,500 allocated for maintenance.

Opportunities

Growth in AI-Powered Virtual Assistants for Patient Support
The growth of AI-powered virtual assistants is transforming patient support within long-term care software, significantly enhancing accessibility, efficiency, and engagement in healthcare. These intelligent systems, which utilize natural language processing and machine learning, assist patients with tasks such as appointment scheduling, medication management, and real-time health guidance. Their integration into long-term care software presents substantial opportunities to optimize care coordination, reduce administrative burdens, and improve treatment adherence.

By streamlining communication between caregivers, patients, and healthcare providers, AI-driven solutions foster better patient experiences and contribute to improved health outcomes. Additionally, AI-powered assistants enable remote monitoring, helping to identify potential health risks early and reducing hospital readmissions. As the long-term care software market expands, the adoption of AI-driven virtual assistants is expected to enhance both patient care efficiency and operational effectiveness for healthcare providers.

With advancements in automation, AI analytics, and predictive healthcare insights, AI-powered virtual assistants are reshaping the healthcare landscape by ensuring seamless coordination and proactive patient management. Their evolving role highlights the increasing demand for technology-driven solutions that elevate healthcare standards and improve long-term care outcomes. Virtual assistant services are gaining widespread popularity due to their cost efficiency, adaptability, scalability, and access to a diverse, highly skilled workforce.

AI-powered fall detection in voice assistants can be a lifesaver, particularly for elderly individuals. Devices such as Google Nest and Apple HomePod can identify distress signals, such as “Help me!”, and instantly alert emergency contacts. Future versions of these systems may even be capable of detecting abnormal breathing patterns, allowing them to predict medical emergencies, such as heart attacks, before they happen.

With regulatory advancements ensuring data security and compliance, AI is expected to play an even larger role in long-term care. Over time, the industry will see wider AI adoption, leading to a shift from reactive to proactive care, greater investment in AI-driven elderly and home care solutions, and increased collaboration between healthcare providers and AI technology companies.

Impact of Macroeconomic / Geopolitical Factors

Macroeconomic and geopolitical factors significantly impact the long-term care software market. Increasing global investments in healthcare technology and a rising awareness of the need for efficient patient management systems are driving the demand for innovative software solutions. In addition, the growing support for healthcare digitization in emerging regions is enhancing access to these technologies. However, economic downturns may result in budget constraints, potentially limiting the adoption of advanced long-term care software, particularly in resource-limited facilities.

Geopolitical challenges, such as trade restrictions and political instability, can disrupt the supply chain for critical software components, leading to higher costs and limited availability. Additionally, varying regulatory frameworks across regions can create barriers to market entry and delay software approvals. On average, elderly individuals in India allocate about 17% of their consumption budget to healthcare services.

Out-of-pocket expenses for both inpatient (17%) and outpatient (14%) care are notably high among the elderly population. Despite these challenges, the growing emphasis on digital healthcare solutions and ongoing technological advancements continue to propel demand, ensuring sustained growth within the long-term care software industry.

Tariff uncertainties, particularly those affecting Chinese and Canadian imports, are impacting the financial stability and expansion plans of senior living and care providers. For instance, Ingleside, which operates continuing care retirement communities in the U.S., has expressed concerns about increased operational costs and challenges in estimating construction expenses due to these tariffs. Nursing homes in the U.S. are facing escalating costs due to new tariffs on imports from China, Canada, and Mexico.

These tariffs are expected to increase expenses for essential items like pharmaceuticals and medical devices, which are crucial for patient care. However, providers are unable to pass these costs onto consumers because their reimbursement rates from Medicare and Medicaid are fixed. This financial strain may lead to reduced services or staff layoffs, potentially compromising patient care quality.

Latest Trends

Integration of AI and Predictive Analytics
​The integration of artificial intelligence (AI) and predictive analytics into long-term care (LTC) software is revolutionizing elder care by enhancing operational efficiency and improving resident outcomes. AI-powered tools are increasingly being utilized to analyze vast amounts of health data, enabling healthcare providers to anticipate patient needs and intervene proactively. For instance, AI systems can predict the likelihood of a patient developing a hospital-acquired infection, allowing for timely preventive measures .

Similarly, predictive analytics can forecast patient admission rates, aiding in better management of staffing and bed availability, thereby reducing wait times. In the realm of personalized care, AI facilitates the creation of individualized care plans by analyzing a resident’s health history, current conditions, and potential risks. This tailored approach not only enhances clinical outcomes but also improves the overall quality of life for residents.

Moreover, AI-driven systems can monitor changes in a resident’s condition in real-time, enabling healthcare providers to adjust care plans promptly and effectively. The adoption of AI and predictive analytics in LTC software is also streamlining administrative tasks. AI can automate repetitive processes, such as scheduling and documentation, thereby reducing the administrative burden on staff and allowing them to focus more on direct patient care.

This not only enhances staff efficiency but also contributes to a more organized and responsive care environment. Furthermore, AI’s role in long-term care extends to improving safety and reducing risks. For example, AI systems can predict fall risks, enabling caregivers to implement preventive measures to protect residents. Additionally, AI can assist in medication management by identifying potential drug interactions and ensuring timely administration, thus enhancing patient safety.

In January 2025, Waterlily, a company that leverages AI to predict long-term care (LTC) needs years or even decades in advance, announced the successful completion of a US$ 7 million Seed funding round. Waterlily’s AI technology assists families in planning for long-term care by offering predictions and cost estimates. Precision and depth of its machine learning algorithms helped Waterlily to accurately forecast an individual’s likelihood of requiring long-term care, the onset age, the progression of their needs over time, and the amount of care whether from family members, professional caregivers, or care facilities—required at various stages.

Regional Analysis

North America is leading the long-term care software Market

North America is the leading and one of the fastest-growing regions in the long-term care software market with 52.0% share in 2024, driven by a combination of factors. The rising aging population and increasing prevalence of chronic diseases are significant contributors to the growing demand for advanced digital solutions that improve patient care and enhance facility management. The region’s strong presence of major healthcare technology companies, which are actively developing and commercializing innovative software solutions, further accelerates market expansion.

Additionally, the growing emphasis on healthcare digitization, along with supportive regulatory frameworks, has increased the adoption of long-term care software across facilities. The US, in particular, stands out due to its well-established healthcare infrastructure and robust research capabilities, which foster continuous advancements in healthcare technology.

The country is home to some of the industry’s leading software providers, driving innovation and market growth. In the U.S., there are 65,600 licensed long-term care facilities, and approximately 70% of seniors will require some form of long-term care. Furthermore, the demand for seamless patient management, efficient care coordination, and data-driven decision-making continues to push the market forward.

Government-backed initiatives and financial incentives also play a key role in encouraging healthcare providers to implement long-term care software, leading to improved patient outcomes and operational efficiency. With the ongoing integration of artificial intelligence, enhanced interoperability, and remote monitoring technologies, the U.S. market is positioned for sustained growth in the long-term care software market.

Key Regions and Countries

North America

• US
• Canada

Europe

• Germany
• France
• The UK
• Spain
• Italy
• Russia
• Netherland
• Rest of Europe

Asia Pacific

• China
• Japan
• South Korea
• India
• Australia
• New Zealand
• Singapore
• Thailand
• Vietnam
• Rest of Asia Pacific

Latin America

• Brazil
• Mexico
• Rest of Latin America

Middle East & Africa

• South Africa
• Saudi Arabia
• UAE
• Rest of MEA

Key Players Analysis

The long-term care software market is characterized by leading companies investing heavily in the development of advanced and efficient solutions designed to enhance patient care, streamline operations, and improve healthcare outcomes. These companies are dedicating significant resources to research and development, focusing on creating innovative software, AI-driven analytics, and integrated monitoring technologies that optimize care management in long-term care facilities.

Strategic partnerships with healthcare providers, senior care organizations, and regulatory bodies are instrumental in expanding access to digital solutions and raising awareness of advanced care technologies. Moreover, the market is experiencing growth due to the expansion into emerging markets, driven by increasing investments in healthcare digitization and the rising demand for long-term care services.

Many companies are also prioritizing the development of cost-effective software solutions while ensuring adherence to healthcare regulations and international standards, which fosters widespread adoption and trust among healthcare providers. For instance, Altera Digital Health is a prominent provider of electronic patient records (EPRs) in the UK, contributing to the sustainability of the National Health Service (NHS) by offering clinically-driven, cost-effective, and proven digital solutions.

Top Key Players

• Veradigm LLC
• AL Advantage, LLC
• Altera Digital Health Inc.
• Epic Systems Corporation
• Genexod Technologies LLC
• MatrixCare
• McKesson Medical-Surgical Inc.
• Meditab
• eClinicalWorks
• Netsmart Technologies, Inc.
• Oracle Corporation
• Yardi Systems, Inc.
• Homecare Homebase, LLC.
• VITALS SOFTWARE
• Medtelligent, Inc.
• Revver, Inc.
• Kareo, Inc.
• PointClickCare

Recent Developments

• In November 2024, Oracle launched its next-generation electronic health record (EHR), aimed at revolutionizing the role of EHRs in healthcare. Powered by Oracle Cloud Infrastructure (OCI), the new system incorporates AI and real-time data intelligence to enhance workflows, reduce administrative workloads, and enable more personalized care.
• In March 2024, Serviam Care Network, a purpose-driven organization dedicated to transforming senior care in the US, and Netsmart, a healthcare technology company with a strong vision and cause-driven approach, announced a strategic partnership. The collaboration aims to create an integrated platform for managing the wellness journey of seniors, introducing groundbreaking value-based care technology to the senior living sector. This partnership not only represents a major step towards innovative care solutions but also serves as a pathway for Serviam to commercialize a purpose-built care coordination platform tailored to the needs of Senior Living residents, benefiting both Serviam’s Network Membership and the broader Value-Based Care Alliance.

Report Scope