Report Overview

The Global Restaurant Management Software Market size is expected to be worth around USD 16,254.45 million by 2032 from USD 4,088.40 million in 2022, growing at a (compound annual growth rate) CAGR of 14.80% during the forecast period from 2022 to 2032.

The increasing use of cloud-based restaurant management software technology and a surge in the number of restaurants worldwide have contributed to this industry’s success. Temporary closures and low dine-in customer numbers caused by the outbreak of COVID-19 are expected to have a significant impact on the restaurant industry. Point of Sale (POS), which allows contactless payments, has been a major help to restaurants in surviving the pandemic. To meet customer needs, many restaurants and packaged food outlets switched to online sales channels after the pandemic. This is where the added benefit of installing a POS system to gain an analysis of customer preferences and sales trends will be a major boost to this market’s growth.

Global Restaurant Management Software Market Analysis

Software Type Analysis

In terms of ‘Software Type’, the ‘Front-End Software’ segment accounted for more than 39% of this market’s multiple opportunities by 2021. Growth in this segment can be attributed mainly to the increase in demand for restaurant management software solutions, such as customer management solutions, kitchen order takers, recipe management, and POS solutions. These solutions are POS-integrated and allow restaurants to manage their ordering and pay-to-process. Paydoo is a technology company profiles that offer integrated payment processing solutions. In February 2021, Paydoo announced a collaboration with PAX Technology. This POS software and hardware manufacturer will launch the PAX E-Series POS and payment solutions. This integration of POS technology in restaurant operations will drive revenue growth for the front-end software segment.

Additionally, the ‘Table & Delivery Management’ segment is expected to grow at a 15.3% CAGR due to restauranteurs’ increased adoption of table and delivery management strategies to reduce wait time and automate the setup of food delivery chains. Restaurants can improve their brand image and brand value by using these management systems. This software allows staff to easily track the table count and decrease time-to-serve. This software allows restaurateurs to track and manage food orders, and enhance customer service.

Deployment Mode Analysis

With respect to ‘Deployment Mode’, in 2021, the On-Premise segment accounted for the largest market share. The increasing security of data and the ability to manage data ownership can be attributed to this segment’s growth. It allows real-time monitoring of restaurant software solutions and ensures total security of enterprise data such as source codes and history of source code changes. A restaurateur is now responsible for maintaining hardware and software, updating as necessary, backing up data in an emergency or disaster, and making sure that the data is accessible.

The ‘Cloud’ segment is expected to index a significant increase of 16% CAGR over the forecast period. Cloud-based solutions are easy and quick to implement because they use a readymade platform, which has been validated by software vendors. Restaurant owners can access their data from almost anywhere thanks to the ability of cloud-based systems to centralize it. Cloud-based software is also easy to set up and use, as well as less costly to upgrade. This makes it an attractive option for new restaurant owners. These benefits are expected to increase the revenue growth of this segment over the forecast period.

End Use Analysis

The Full-Service Restaurant (FSR) segment accounted for a significant revenue share in 2021. The growing global food & beverage industry as well as rising per capita food service spending can be attributed to this segment’s growth. During the COVID-19 crisis, for instance, consumers used more online services, which changed their consumption patterns and suppliers’ relationships. FSRs can implement modern technologies to reduce labor costs and improve table turn times. They can also offer better customer service according to a customer’s needs. Due to the rapid rise in the number of dine-out cultures, the trend toward low-cost, casual-dining full-service restaurants and full-service restaurants has been growing rapidly. These major factors are expected to drive growth in the FSR segment.

The QSR (Quick Service Restaurant) segment is projected to index a 14.5% growth, between 2023 and 2032. The digitization and POS system integrations, as well as the surge in disposable incomes, are all primary factors that have contributed to this segment’s growth. QSR owners have several benefits when it comes to the adoption of restaurant management software. The adoption rate users can automate business operations by using this software. QSR software includes features such as drive-thru, customizable display features, order accuracy, and many other features. It also monitors employee scheduling and inventory management. This software is able to adapt quickly to customer satisfaction and needs and keep up with the competition.

Key Market Segments

By Software Type

• Table & Delivery Management
• Front-End Software
• Purchasing & Inventory Management
• Accounting & Cash Flow
• Other Software Types

By Deployment Mode

• Cloud Segment
• On-Premise

By End-Use

• Full-Service Restaurant (FSR)
• Institutional
• Quick Service Restaurant (QSR)
• Other End-Uses

Market Dynamics

Technological advancements in the restaurant industry and the increasing demand for restaurant-specific software technology such as billing, inventory management, payment, and table management, are expected to drive growth rates prospect. Modern order processing techniques have made it easier for restaurateurs to manage their orders. A Kitchen Display System (KDS), which is a digital menu management system for kitchen staff, displays orders automatically according to priority and flags special dietary requests. This system is linked to a restaurant’s POS system. It monitors inventory and tracks delivery times, and even provides sustainable kitchen management operations as well as better communication.

Restaurants, bars, as well as foodservice providers, rely heavily upon POS technology to track sales and products, inventory, operations, and orders. Software vendors also offer solutions that include the Hotel Property Management System, which allows restaurants to gain fully-integrated technology capabilities. The system also allows users to accept Visa (EMV), Mastercard, or Europay card payments at the table. It is expected that this market will continue to grow with the integration of POS technology in order to improve restaurant operations.

Increasing competition in restaurants and a growing number of fast-service chains have led to a growing focus on order quality and efficient supply chains. This should increase product demand. However, this market is not able to realize its full potential due to the lack of a single integrated seamless software. These solutions are not capable of interfacing with other systems in the restaurant. The POS software allows for flexibility in restaurant operations, allowing them to improve efficiency, food quality, and service, as well as reduce errors.

Regional Analysis

North America accounted for 38.1% of this market’s largest share in 2021. The rapid urbanization of this region, surging disposable incomes, a well-organized food service industry, and high market penetration of local vendors, all contribute to this industry’s growth. In the region, QSR has been facilitated by the availability of various cuisines and the presence of QSR chains. McDonald’s and DoorDash announced in November 2021 a partnership to increase McDelivery’s popularity in the U.S. as well as globally. This partnership is intended to improve restaurant operations and make McDelivery more available to customers across the U.S.

The Scope in Asia Pacific is projected to be one of the fastest-growing regions over the forecast period, at a CAGR of 16%. Major drivers behind the expansion of this market include an enhanced customer experience and the greater usage of POS software. Software technologies are being adopted by restaurants in China, India, and Japan to allow customers to order at the table and pay using their smartphones or other devices. Many restaurants also offer cash-back and discount options for plastic card payments, which has attracted more consumers to cashless spending. This adoption will stimulate market growth in this region.

Key Regions and Countries Covered іn this Rероrt:

• North America
  • US
  • Canada
  • Mexico
• Europe
  • Germany
  • UK
  • France
  • Italy
  • Russia
  • Spain
  • Rest of Europe
• APAC
  • China
  • Japan
  • South Korea
  • India
  • Rest of Asia-Pacific
• South America
  • Brazil
  • Argentina
  • Rest of South America
• MEA
  • GCC
  • South Africa
  • Israel
  • Rest of the Middle East & Africa

Market Share & Key Players Analysis:

Market leaders in restaurant management software market growth invest heavily in research and development activities to help them grow and improve their business operations. In order to better their products and maintain a competitive advantage, companies may engage in mergers and acquisitions. Additionally, they invest in new product development, as well as the enhancement of existing products, to gain new customers and more of a market reach.

NCR Corporation announced a partnership with Starbucks EMEA in November 2021. This partnership aims to streamline technology management and improve store visibility. Starbucks is able to manage its business using NCR Digital Connected Services. These services offer real-time monitoring and remote resolutions. They also allow for maintenance & reporting, which allows stores to operate from any location.

Кеу Маrkеt Рlауеrѕ:

• Oracle Corporation
• Clover Network Inc.
• NCR Corporation
• HotSchedules Inc.
• OpenTable Inc.
• Square Capital LLC
• Revel Systems Inc.
• TouchBistro Inc.
• Breed Technologies
• Fishbowl Inc.
• Other Key Players

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For the Restaurant Management Software Market research study, the following years have been considered to estimate the market size: