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Customer Loyalty Software Market
Published date: Sep 2025 • Formats:
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Global Customer Loyalty Software Market Size, Share, Industry Analysis Report By Offering (Software (Cloud-Based, On-Premises), Services (Professional Services (Consulting, Implementation, Support & Maintenance), Managed Services)), By Operator (Business-to-Business, Business-to-Customers), By Organization Size (Small & Medium Enterprise (SME), Large Enterprise), By Vertical( Transportation, IT & Telecommunication, BFSI, Media & Entertainment, Retail & Consumer Goods, Hospitality, Others) By Region and Companies - Industry Segment Outlook, Market Assessment, Competition Scenario, Trends and Forecast 2025-2034

  • Published date: Sep 2025
  • Report ID: 157249
  • Number of Pages: 375
  • Format:
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    • 1. Executive Summary
      • 1.1. Definition
      • 1.2. Taxonomy
      • 1.3. Research Scope
      • 1.4. Key Analysis
      • 1.5. Key Findings by Major Segments
      • 1.6. Top strategies by Major Players
    • 2. Global Customer Loyalty Software Market Overview
      • 2.1. Customer Loyalty Software Market Dynamics
        • 2.1.1. Drivers
        • 2.1.2. Opportunities
        • 2.1.3. Restraints
        • 2.1.4. Challenges
      • 2.2. Macro-economic Factors
      • 2.3. Regulatory Framework
      • 2.4. Market Investment Feasibility Index
      • 2.5. PEST Analysis
      • 2.6. PORTER’S Five Force Analysis
      • 2.7. Drivers & Restraints Impact Analysis
      • 2.8. Industry Chain Analysis
      • 2.9. Cost Structure Analysis
      • 2.10. Marketing Strategy
      • 2.11. Russia-Ukraine War Impact Analysis
      • 2.12. Opportunity Map Analysis
      • 2.13. Market Competition Scenario Analysis
      • 2.14. Product Life Cycle Analysis
      • 2.15. Opportunity Orbits
      • 2.16. Manufacturer Intensity Map
      • 2.17. Major Companies sales by Value & Volume
    • 3. Global Customer Loyalty Software Market Analysis, Opportunity and Forecast, 2020-2034
      • 3.1. Global Customer Loyalty Software Market Analysis, 2020-2024
      • 3.2. Global Customer Loyalty Software Market Opportunity and Forecast, 2024-2034
      • 3.3. Global Customer Loyalty Software Market Analysis, Opportunity and Forecast, By By Operator, 2020-2034
        • 3.3.1. Global Customer Loyalty Software Market Analysis by By Operator: Introduction
        • 3.3.2. Market Size Absolute $ Opportunity Analysis and Forecast, By By Operator, 2020-2034
        • 3.3.3. Business-to-Business
        • 3.3.4. Business-to-Customers
      • 3.4. Global Customer Loyalty Software Market Analysis, Opportunity and Forecast, By By Vertical, 2020-2034
        • 3.4.1. Global Customer Loyalty Software Market Analysis by By Vertical: Introduction
        • 3.4.2. Market Size Absolute $ Opportunity Analysis and Forecast, By By Vertical, 2020-2034
        • 3.4.3. Transportation
        • 3.4.4. IT & Telecommunication
        • 3.4.5. BFSI
        • 3.4.6. Media & Entertainment
        • 3.4.7. Retail & Consumer Goods
        • 3.4.8. Hospitality
        • 3.4.9. Others
    • 4. North America Customer Loyalty Software Market Analysis, Opportunity and Forecast, 2020-2034
      • 4.1. North America Customer Loyalty Software Market Analysis, 2020-2024
      • 4.2. North America Customer Loyalty Software Market Opportunity and Forecast, 2024-2034
      • 4.3. North America Customer Loyalty Software Market Analysis, Opportunity and Forecast, By By Operator, 2020-2034
        • 4.3.1. North America Customer Loyalty Software Market Analysis by By Operator: Introduction
        • 4.3.2. Market Size Absolute $ Opportunity Analysis and Forecast, By By Operator, 2020-2034
        • 4.3.3. Business-to-Business
        • 4.3.4. Business-to-Customers
      • 4.4. North America Customer Loyalty Software Market Analysis, Opportunity and Forecast, By By Vertical, 2020-2034
        • 4.4.1. North America Customer Loyalty Software Market Analysis by By Vertical: Introduction
        • 4.4.2. Market Size Absolute $ Opportunity Analysis and Forecast, By By Vertical, 2020-2034
        • 4.4.3. Transportation
        • 4.4.4. IT & Telecommunication
        • 4.4.5. BFSI
        • 4.4.6. Media & Entertainment
        • 4.4.7. Retail & Consumer Goods
        • 4.4.8. Hospitality
        • 4.4.9. Others
    • 5. Europe Customer Loyalty Software Market Analysis, Opportunity and Forecast, 2020-2034
      • 5.1. Europe Customer Loyalty Software Market Analysis, 2020-2024
      • 5.2. Europe Customer Loyalty Software Market Opportunity and Forecast, 2024-2034
      • 5.3. Europe Customer Loyalty Software Market Analysis, Opportunity and Forecast, By By Operator, 2020-2034
        • 5.3.1. Europe Customer Loyalty Software Market Analysis by By Operator: Introduction
        • 5.3.2. Market Size Absolute $ Opportunity Analysis and Forecast, By By Operator, 2020-2034
        • 5.3.3. Business-to-Business
        • 5.3.4. Business-to-Customers
      • 5.4. Europe Customer Loyalty Software Market Analysis, Opportunity and Forecast, By By Vertical, 2020-2034
        • 5.4.1. Europe Customer Loyalty Software Market Analysis by By Vertical: Introduction
        • 5.4.2. Market Size Absolute $ Opportunity Analysis and Forecast, By By Vertical, 2020-2034
        • 5.4.3. Transportation
        • 5.4.4. IT & Telecommunication
        • 5.4.5. BFSI
        • 5.4.6. Media & Entertainment
        • 5.4.7. Retail & Consumer Goods
        • 5.4.8. Hospitality
        • 5.4.9. Others
    • 6. Asia-Pacific Customer Loyalty Software Market Analysis, Opportunity and Forecast, 2020-2034
      • 6.1. Asia-Pacific Customer Loyalty Software Market Analysis, 2020-2024
      • 6.2. Asia-Pacific Customer Loyalty Software Market Opportunity and Forecast, 2024-2034
      • 6.3. Asia-Pacific Customer Loyalty Software Market Analysis, Opportunity and Forecast, By By Operator, 2020-2034
        • 6.3.1. Asia-Pacific Customer Loyalty Software Market Analysis by By Operator: Introduction
        • 6.3.2. Market Size Absolute $ Opportunity Analysis and Forecast, By By Operator, 2020-2034
        • 6.3.3. Business-to-Business
        • 6.3.4. Business-to-Customers
      • 6.4. Asia-Pacific Customer Loyalty Software Market Analysis, Opportunity and Forecast, By By Vertical, 2020-2034
        • 6.4.1. Asia-Pacific Customer Loyalty Software Market Analysis by By Vertical: Introduction
        • 6.4.2. Market Size Absolute $ Opportunity Analysis and Forecast, By By Vertical, 2020-2034
        • 6.4.3. Transportation
        • 6.4.4. IT & Telecommunication
        • 6.4.5. BFSI
        • 6.4.6. Media & Entertainment
        • 6.4.7. Retail & Consumer Goods
        • 6.4.8. Hospitality
        • 6.4.9. Others
    • 7. South America Customer Loyalty Software Market Analysis, Opportunity and Forecast, 2020-2034
      • 7.1. South America Customer Loyalty Software Market Analysis, 2020-2024
      • 7.2. South America Customer Loyalty Software Market Opportunity and Forecast, 2024-2034
      • 7.3. South America Customer Loyalty Software Market Analysis, Opportunity and Forecast, By By Operator, 2020-2034
        • 7.3.1. South America Customer Loyalty Software Market Analysis by By Operator: Introduction
        • 7.3.2. Market Size Absolute $ Opportunity Analysis and Forecast, By By Operator, 2020-2034
        • 7.3.3. Business-to-Business
        • 7.3.4. Business-to-Customers
      • 7.4. South America Customer Loyalty Software Market Analysis, Opportunity and Forecast, By By Vertical, 2020-2034
        • 7.4.1. South America Customer Loyalty Software Market Analysis by By Vertical: Introduction
        • 7.4.2. Market Size Absolute $ Opportunity Analysis and Forecast, By By Vertical, 2020-2034
        • 7.4.3. Transportation
        • 7.4.4. IT & Telecommunication
        • 7.4.5. BFSI
        • 7.4.6. Media & Entertainment
        • 7.4.7. Retail & Consumer Goods
        • 7.4.8. Hospitality
        • 7.4.9. Others
    • 8. Middle East and Africa Customer Loyalty Software Market Analysis, Opportunity and Forecast, 2020-2034
      • 8.1. Middle East and Africa Customer Loyalty Software Market Analysis, 2020-2024
      • 8.2. Middle East and Africa Customer Loyalty Software Market Opportunity and Forecast, 2024-2034
      • 8.3. Middle East and Africa Customer Loyalty Software Market Analysis, Opportunity and Forecast, By By Operator, 2020-2034
        • 8.3.1. Middle East and Africa Customer Loyalty Software Market Analysis by By Operator: Introduction
        • 8.3.2. Market Size Absolute $ Opportunity Analysis and Forecast, By By Operator, 2020-2034
        • 8.3.3. Business-to-Business
        • 8.3.4. Business-to-Customers
      • 8.4. Middle East and Africa Customer Loyalty Software Market Analysis, Opportunity and Forecast, By By Vertical, 2020-2034
        • 8.4.1. Middle East and Africa Customer Loyalty Software Market Analysis by By Vertical: Introduction
        • 8.4.2. Market Size Absolute $ Opportunity Analysis and Forecast, By By Vertical, 2020-2034
        • 8.4.3. Transportation
        • 8.4.4. IT & Telecommunication
        • 8.4.5. BFSI
        • 8.4.6. Media & Entertainment
        • 8.4.7. Retail & Consumer Goods
        • 8.4.8. Hospitality
        • 8.4.9. Others
    • 9. Global Customer Loyalty Software Market Analysis, Opportunity and Forecast, By Region , 2020-2034
      • 9.1. Global Customer Loyalty Software Market Analysis by Region : Introduction
      • 9.2. Market Size Absolute $ Opportunity Analysis and Forecast, By Region , 2020-2034
        • 9.2.1.North America
        • 9.2.2.Europe
        • 9.2.3.Asia-Pacific
        • 9.2.4.South America
        • 9.2.5.Middle East and Africa
    • 10. Global Customer Loyalty Software Market Competitive Landscape, Market Share Analysis, and Company Profiles
      • 10.1. Market Share Analysis
      • 10.2. Company Profiles
      • 10.3. Aimia Inc.
        • 10.3.1. Company Overview
        • 10.3.2. Financial Highlights
        • 10.3.3. Product Portfolio
        • 10.3.4. SWOT Analysis
        • 10.3.5. Key Strategies and Developments
      • 10.4. BOND BRAND LOYALTY INC.
        • 10.4.1. Company Overview
        • 10.4.2. Financial Highlights
        • 10.4.3. Product Portfolio
        • 10.4.4. SWOT Analysis
        • 10.4.5. Key Strategies and Developments
      • 10.5. Brierley+Partners
        • 10.5.1. Company Overview
        • 10.5.2. Financial Highlights
        • 10.5.3. Product Portfolio
        • 10.5.4. SWOT Analysis
        • 10.5.5. Key Strategies and Developments
      • 10.6. IBM Corporation
        • 10.6.1. Company Overview
        • 10.6.2. Financial Highlights
        • 10.6.3. Product Portfolio
        • 10.6.4. SWOT Analysis
        • 10.6.5. Key Strategies and Developments
      • 10.7. Comarch SA
        • 10.7.1. Company Overview
        • 10.7.2. Financial Highlights
        • 10.7.3. Product Portfolio
        • 10.7.4. SWOT Analysis
        • 10.7.5. Key Strategies and Developments
      • 10.8. Five Stars Loyalty Inc.
        • 10.8.1. Company Overview
        • 10.8.2. Financial Highlights
        • 10.8.3. Product Portfolio
        • 10.8.4. SWOT Analysis
        • 10.8.5. Key Strategies and Developments
      • 10.9. ICF International Inc.
        • 10.9.1. Company Overview
        • 10.9.2. Financial Highlights
        • 10.9.3. Product Portfolio
        • 10.9.4. SWOT Analysis
        • 10.9.5. Key Strategies and Developments
      • 10.10. Kobie Marketing
        • 10.10.1. Company Overview
        • 10.10.2. Financial Highlights
        • 10.10.3. Product Portfolio
        • 10.10.4. SWOT Analysis
        • 10.10.5. Key Strategies and Developments
      • 10.11. The Lacek Group
        • 10.11.1. Company Overview
        • 10.11.2. Financial Highlights
        • 10.11.3. Product Portfolio
        • 10.11.4. SWOT Analysis
        • 10.11.5. Key Strategies and Developments
      • 10.12. Martiz Holdings Inc.
        • 10.12.1. Company Overview
        • 10.12.2. Financial Highlights
        • 10.12.3. Product Portfolio
        • 10.12.4. SWOT Analysis
        • 10.12.5. Key Strategies and Developments
      • 10.13. Oracle Corporation
        • 10.13.1. Company Overview
        • 10.13.2. Financial Highlights
        • 10.13.3. Product Portfolio
        • 10.13.4. SWOT Analysis
        • 10.13.5. Key Strategies and Developments
      • 10.14. Salesforce Inc.
        • 10.14.1. Company Overview
        • 10.14.2. Financial Highlights
        • 10.14.3. Product Portfolio
        • 10.14.4. SWOT Analysis
        • 10.14.5. Key Strategies and Developments
      • 10.15. SAP SE
        • 10.15.1. Company Overview
        • 10.15.2. Financial Highlights
        • 10.15.3. Product Portfolio
        • 10.15.4. SWOT Analysis
        • 10.15.5. Key Strategies and Developments
      • 10.16. AnnexCloud
        • 10.16.1. Company Overview
        • 10.16.2. Financial Highlights
        • 10.16.3. Product Portfolio
        • 10.16.4. SWOT Analysis
        • 10.16.5. Key Strategies and Developments
      • 10.17. Tibco Software Inc.
        • 10.17.1. Company Overview
        • 10.17.2. Financial Highlights
        • 10.17.3. Product Portfolio
        • 10.17.4. SWOT Analysis
        • 10.17.5. Key Strategies and Developments
      • 10.18. Others
        • 10.18.1. Company Overview
        • 10.18.2. Financial Highlights
        • 10.18.3. Product Portfolio
        • 10.18.4. SWOT Analysis
        • 10.18.5. Key Strategies and Developments
    • 11. Assumptions and Acronyms
    • 12. Research Methodology
    • 13. Contact
    • List of Tables
      • Table 1: Global Customer Loyalty Software Market Comparison by By Operator (2020-2034)
      • Table 2: Global Customer Loyalty Software Market Comparison by By Vertical (2020-2034)
      • Table 3: Global Customer Loyalty Software Market Revenue (US$ Bn) Comparison by Region (2020-2034)
      • Table 4: Global Customer Loyalty Software Market Revenue (US$ Bn) (2020-2034)
      • Table 5: Global Customer Loyalty Software Market Revenue (US$ Bn) Comparison by Region (2020-2034)
      • Table 6: Global Customer Loyalty Software Market Revenue (US$ Bn) Comparison by By Operator (2020-2034)
      • Table 7: Global Customer Loyalty Software Market Revenue (US$ Bn) Comparison by By Vertical (2020-2034)
      • Table 8: Global Customer Loyalty Software Market Y-o-Y Growth Rate Comparison by Region (2020-2034)
      • Table 9: Global Customer Loyalty Software Market Y-o-Y Growth Rate Comparison by By Operator (2020-2034)
      • Table 10: Global Customer Loyalty Software Market Y-o-Y Growth Rate Comparison by By Vertical (2020-2034)
      • Table 11: Global Customer Loyalty Software Market Share Comparison by Region (2020-2034)
      • Table 12: Global Customer Loyalty Software Market Share Comparison by By Operator (2020-2034)
      • Table 13: Global Customer Loyalty Software Market Share Comparison by By Vertical (2020-2034)
      • Table 14: North America Customer Loyalty Software Market Comparison by By Vertical (2020-2034)
      • Table 15: North America Customer Loyalty Software Market Revenue (US$ Bn) Comparison by Country (2020-2034)
      • Table 16: North America Customer Loyalty Software Market Revenue (US$ Bn) (2020-2034)
      • Table 17: North America Customer Loyalty Software Market Revenue (US$ Bn) Comparison by Country (2020-2034)
      • Table 18: North America Customer Loyalty Software Market Revenue (US$ Bn) Comparison by By Operator (2020-2034)
      • Table 19: North America Customer Loyalty Software Market Revenue (US$ Bn) Comparison by By Vertical (2020-2034)
      • Table 20: North America Customer Loyalty Software Market Y-o-Y Growth Rate Comparison by Country (2020-2034)
      • Table 21: North America Customer Loyalty Software Market Y-o-Y Growth Rate Comparison by By Operator (2020-2034)
      • Table 22: North America Customer Loyalty Software Market Y-o-Y Growth Rate Comparison by By Vertical (2020-2034)
      • Table 23: North America Customer Loyalty Software Market Share Comparison by Country (2020-2034)
      • Table 24: North America Customer Loyalty Software Market Share Comparison by By Operator (2020-2034)
      • Table 25: North America Customer Loyalty Software Market Share Comparison by By Vertical (2020-2034)
      • Table 26: Europe Customer Loyalty Software Market Comparison by By Operator (2020-2034)
      • Table 27: Europe Customer Loyalty Software Market Comparison by By Vertical (2020-2034)
      • Table 28: Europe Customer Loyalty Software Market Revenue (US$ Bn) Comparison by Country (2020-2034)
      • Table 29: Europe Customer Loyalty Software Market Revenue (US$ Bn) (2020-2034)
      • Table 30: Europe Customer Loyalty Software Market Revenue (US$ Bn) Comparison by Country (2020-2034)
      • Table 31: Europe Customer Loyalty Software Market Revenue (US$ Bn) Comparison by By Operator (2020-2034)
      • Table 32: Europe Customer Loyalty Software Market Revenue (US$ Bn) Comparison by By Vertical (2020-2034)
      • Table 33: Europe Customer Loyalty Software Market Y-o-Y Growth Rate Comparison by Country (2020-2034)
      • Table 34: Europe Customer Loyalty Software Market Y-o-Y Growth Rate Comparison by By Operator (2020-2034)
      • Table 35: Europe Customer Loyalty Software Market Y-o-Y Growth Rate Comparison by By Vertical (2020-2034)
      • Table 36: Europe Customer Loyalty Software Market Share Comparison by Country (2020-2034)
      • Table 37: Europe Customer Loyalty Software Market Share Comparison by By Operator (2020-2034)
      • Table 38: Europe Customer Loyalty Software Market Share Comparison by By Vertical (2020-2034)
      • Table 39: Asia-Pacific Customer Loyalty Software Market Comparison by By Operator (2020-2034)
      • Table 40: Asia-Pacific Customer Loyalty Software Market Comparison by By Vertical (2020-2034)
      • Table 41: Asia-Pacific Customer Loyalty Software Market Revenue (US$ Bn) Comparison by Country (2020-2034)
      • Table 42: Asia-Pacific Customer Loyalty Software Market Revenue (US$ Bn) (2020-2034)
      • Table 43: Asia-Pacific Customer Loyalty Software Market Revenue (US$ Bn) Comparison by Country (2020-2034)
      • Table 44: Asia-Pacific Customer Loyalty Software Market Revenue (US$ Bn) Comparison by By Operator (2020-2034)
      • Table 45: Asia-Pacific Customer Loyalty Software Market Revenue (US$ Bn) Comparison by By Vertical (2020-2034)
      • Table 46: Asia-Pacific Customer Loyalty Software Market Y-o-Y Growth Rate Comparison by Country (2020-2034)
      • Table 47: Asia-Pacific Customer Loyalty Software Market Y-o-Y Growth Rate Comparison by By Operator (2020-2034)
      • Table 48: Asia-Pacific Customer Loyalty Software Market Y-o-Y Growth Rate Comparison by By Vertical (2020-2034)
      • Table 49: Asia-Pacific Customer Loyalty Software Market Share Comparison by Country (2020-2034)
      • Table 50: Asia-Pacific Customer Loyalty Software Market Share Comparison by By Operator (2020-2034)
      • Table 51: Asia-Pacific Customer Loyalty Software Market Share Comparison by By Vertical (2020-2034)
      • Table 52: South America Customer Loyalty Software Market Comparison by By Operator (2020-2034)
      • Table 53: South America Customer Loyalty Software Market Comparison by By Vertical (2020-2034)
      • Table 54: South America Customer Loyalty Software Market Revenue (US$ Bn) Comparison by Country (2020-2034)
      • Table 55: South America Customer Loyalty Software Market Revenue (US$ Bn) (2020-2034)
      • Table 56: South America Customer Loyalty Software Market Revenue (US$ Bn) Comparison by Country (2020-2034)
      • Table 57: South America Customer Loyalty Software Market Revenue (US$ Bn) Comparison by By Operator (2020-2034)
      • Table 58: South America Customer Loyalty Software Market Revenue (US$ Bn) Comparison by By Vertical (2020-2034)
      • Table 59: South America Customer Loyalty Software Market Y-o-Y Growth Rate Comparison by Country (2020-2034)
      • Table 60: South America Customer Loyalty Software Market Y-o-Y Growth Rate Comparison by By Operator (2020-2034)
      • Table 61: South America Customer Loyalty Software Market Y-o-Y Growth Rate Comparison by By Vertical (2020-2034)
      • Table 62: South America Customer Loyalty Software Market Share Comparison by Country (2020-2034)
      • Table 63: South America Customer Loyalty Software Market Share Comparison by By Operator (2020-2034)
      • Table 64: South America Customer Loyalty Software Market Share Comparison by By Vertical (2020-2034)
      • Table 65: Middle East and Africa Customer Loyalty Software Market Comparison by By Operator (2020-2034)
      • Table 66: Middle East and Africa Customer Loyalty Software Market Comparison by By Vertical (2020-2034)
      • Table 67: Middle East and Africa Customer Loyalty Software Market Revenue (US$ Bn) Comparison by Country (2020-2034)
      • Table 68: Middle East and Africa Customer Loyalty Software Market Revenue (US$ Bn) (2020-2034)
      • Table 69: Middle East and Africa Customer Loyalty Software Market Revenue (US$ Bn) Comparison by Country (2020-2034)
      • Table 70: Middle East and Africa Customer Loyalty Software Market Revenue (US$ Bn) Comparison by By Operator (2020-2034)
      • Table 71: Middle East and Africa Customer Loyalty Software Market Revenue (US$ Bn) Comparison by By Vertical (2020-2034)
      • Table 72: Middle East and Africa Customer Loyalty Software Market Y-o-Y Growth Rate Comparison by Country (2020-2034)
      • Table 73: Middle East and Africa Customer Loyalty Software Market Y-o-Y Growth Rate Comparison by By Operator (2020-2034)
      • Table 74: Middle East and Africa Customer Loyalty Software Market Y-o-Y Growth Rate Comparison by By Vertical (2020-2034)
      • Table 75: Middle East and Africa Customer Loyalty Software Market Share Comparison by Country (2020-2034)
      • Table 76: Middle East and Africa Customer Loyalty Software Market Share Comparison by By Operator (2020-2034)
      • Table 77: Middle East and Africa Customer Loyalty Software Market Share Comparison by By Vertical (2020-2034)
    • List of Figures
    • Aimia Inc.
    • BOND BRAND LOYALTY INC.
    • Brierley+Partners
    • IBM Corporation
    • Comarch SA
    • Five Stars Loyalty Inc.
    • ICF International Inc.
    • Kobie Marketing
    • The Lacek Group
    • Martiz Holdings Inc.
    • Oracle Corporation
    • Salesforce Inc.
    • SAP SE Company Profile
    • AnnexCloud
    • Tibco Software Inc.
    • Others

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