What is a communication platform as a service?

A communications platform as a service (CPaaS) is a cloud-based platform that enables developers to integrate communication capabilities like voice, video, and messaging into their applications without needing to build backend infrastructure.

How big is Communication Platform as a Service Market?

The Global Communication Platform as a Service Market size is expected to be worth around USD 121 Billion by 2032 from USD 10.9 Billion in 2022 , growing at a CAGR of 28% during the forecast period from 2023 to 2032.

What are the key drivers contributing to the growth of the CPaaS market?

The key drivers include the rising demand for omnichannel communication, the need for seamless customer interactions, the growing trend of remote work, the increasing adoption of cloud-based services, and the proliferation of mobile devices and applications.

What are the primary applications of CPaaS in various industries?

CPaaS finds applications in industries such as e-commerce, healthcare, finance, education, and customer service, facilitating services like in-app messaging, two-factor authentication, appointment reminders, and interactive voice response systems, among others.

Who is the market leader in CPaaS?

Some of Key Players: TWILIO INC., Avaya Inc., Vonage America, LLC, MessageBird, Infobip Ltd., Plivo Inc., Telnyx LLC, TEXTUS, Voximplant, Bandwidth Inc., Other Key Players

Global Communication Platform as a Service Market By Component (Solution, and Service), By Organization Size (Large Enterprises and SMEs), By End-User (BFSI, IT & Telecom, Retail & E-commerce, Transportation & Logistics, Travel & Hospitality, and Other End-User), By Region and Companies - Industry Segment Outlook, Market Assessment, Competition Scenario, Trends, and Forecast 2023-2032

Published date: Oct. 2023
Report ID: 99559
Number of Pages: 298
Format:

Overview
Table of Contents
Major Market Players
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- TWILIO INC.
- Avaya Inc.
- Vonage America, LLC
- MessageBird
- Infobip ltd.
- Plivo Inc.
- Telnyx LLC
- TEXTUS
- Voximplant
- Bandwidth Inc.
- Other Key Players