Global Mobile POS Devices Market Size, Share, Trends Analysis Report By Component (Hardware, Software), By Organization Size (Small and Medium-Sized Enterprises (SMEs), Large Enterprises), By End-User (Retail, Restaurants, Hospitality, Healthcare, Entertainment, Other End-Users), Region and Companies – Industry Segment Outlook, Market Assessment, Competition Scenario, Trends and Forecast 2024-2033

Report Overview

The Global Mobile POS Devices Market size is expected to be worth around USD 118.5 Billion By 2033, from USD 33.4 Billion in 2023, growing at a CAGR of 12.1% during the forecast period from 2024 to 2033. In 2023, North America held a dominant market position, capturing more than a 35.0% share, holding USD 11.69 Billion revenue.

Mobile Point of Sale (POS) devices are handheld electronic gadgets that enable transactions through a wireless connection. These devices simplify sales processes by allowing payments through credit cards, debit cards, or mobile wallets right at the point of service, whether it’s at a restaurant table, a remote service location, or on a retail shop floor.

The market for mobile POS devices has been expanding rapidly. This growth is fueled by the increasing adoption of digital payment methods and the need for businesses to streamline their operations and enhance customer experiences. Mobile POS devices offer flexibility and efficiency, making them especially popular among small to medium-sized businesses. The market trends indicate a shift towards more integrated and user-friendly systems that support a variety of payment methods.

Key growth factors for the mobile POS devices market include the surge in contactless payments and the growing acceptance of electronic receipts over paper. Retailers, restaurants, and even service providers are rapidly adopting mobile POS systems to comply with evolving consumer expectations for quick and secure payment options. Additionally, the ongoing enhancements in wireless communication technology contribute to this market’s growth by improving the reliability and speed of transactions.

The driving forces behind the rising demand for mobile POS devices include the need for businesses to reduce customer wait times and streamline sales operations. Moreover, the increase in online retailing necessitates versatile POS solutions that can manage both physical and online sales.

Future growth opportunities lie in integrating AI and machine learning capabilities into mobile POS systems to offer personalized shopping experiences and in-depth sales analytics. The expansion of mobile POS technology into emerging markets also presents a substantial growth avenue as digital financial services become more widespread.

According to research findings from iVend Retail, the priority for mobile POS implementation among retailers significantly increased to 44% in 2023, up from 33% in the previous year. This uptick underscores a growing acknowledgment within the retail sector of the substantial advantages mobile POS systems offer, including enhanced operational efficiency and customer interaction.

The study also highlights consumer expectations and behaviors, revealing that 28% of shoppers are likely to shun retailers lacking contactless payment options. This statistic accentuates the critical need for retailers to adopt flexible payment methodologies to cater to consumer preferences.

Furthermore, the implementation of mobile POS systems is shown to decrease transaction times by more than half, thereby boosting customer satisfaction and fostering customer loyalty. Quick service at the checkout has become increasingly vital, with 82% of consumers actively avoiding businesses known for prolonged wait times. This trend underscores the importance of mobile POS systems in streamlining operations and enhancing the overall customer experience.

Key Takeaways

• The Global Mobile POS Devices Market is poised for substantial growth, with a projected market size of USD 118.5 Billion by 2033, up from USD 33.4 Billion in 2023. This represents a robust compound annual growth rate (CAGR) of 12.1% from 2024 to 2033.
• In 2023, North America was the leader in the Mobile POS Devices Market, securing more than 35.0% of the market share, which translates to revenues of USD 11.69 Billion.
• The Hardware segment of the Mobile POS Devices market was particularly dominant in 2023, capturing over 71.5% of the market share.
• Large Enterprises represented the major customer base in the Mobile POS Devices market in 2023, with a market share exceeding 62.3%.
• The Retail sector emerged as the leading industry vertical in the Mobile POS Devices market in 2023, holding more than 28.1% of the market share.

Component Analysis

In 2023, the Hardware segment held a dominant market position in the Mobile POS Devices market, capturing more than a 71.5% share. This substantial market share underscores the critical role that hardware plays in the operational deployment of mobile POS systems. The leading status of the hardware segment can primarily be attributed to the essential nature of physical devices in facilitating point-of-sale operations.

The prominence of the hardware segment is driven by several factors. Firstly, the direct interaction between businesses and customers often necessitates reliable and robust physical devices that can handle the rigors of daily operations. Mobile POS hardware, including tablets, smartphones, and dedicated wireless devices, are designed to endure the physical demands of various environments, from high-traffic retail stores to outdoor settings in hospitality.

The durability and reliability of these devices ensure minimal downtime, which is crucial for maintaining continuous business operations. Additionally, the expansion of contactless payments and NFC (Near Field Communication) technology has further propelled the demand for advanced mobile POS hardware. These devices not only process payments but also enhance the customer experience with quick and secure transactions.

As businesses increasingly prioritize customer convenience and improved transaction speeds, the demand for sophisticated POS hardware that supports these functionalities continues to grow. Another contributing factor to the dominance of the hardware segment is the ongoing innovation in mobile POS technology. Manufacturers are continually enhancing the capabilities of POS devices to include longer battery life, better connectivity options, and integrations with other business management systems.

Such enhancements make the hardware an indispensable component of the mobile POS ecosystem, driving its adoption across various sectors. Overall, the hardware segment’s leadership in the Mobile POS Devices market reflects its fundamental role in enabling efficient, secure, and customer-friendly transactions, a trend that is likely to persist as technology evolves and consumer expectations rise.

Organization Size Analysis

In 2023, the Large Enterprises segment held a dominant market position in the Mobile POS Devices market, capturing more than a 62.3% share. This considerable share is indicative of the substantial investment large enterprises are making in mobile POS technologies to enhance their customer interaction and streamline sales operations.

The leadership of the large enterprises segment can be largely attributed to their capacity to implement and integrate advanced technological solutions across multiple locations and high-volume transaction environments. Large enterprises often require robust systems that can handle complex transactions and integrate seamlessly with other enterprise resource planning (ERP) systems and databases. Mobile POS devices meet these needs by offering scalable, reliable, and secure transaction processing capabilities.

Furthermore, large enterprises are typically at the forefront of adopting innovative technologies that can drive operational efficiencies and improve customer service. The adoption of mobile POS devices allows these organizations to provide flexible payment options, including e-wallets and contactless payments, enhancing the customer experience and potentially increasing sales opportunities.

Additionally, the data collected through mobile POS systems can be leveraged for improved analytics and personalized marketing, which are crucial for maintaining competitiveness in various industries. Moreover, the global nature of many large enterprises means they benefit significantly from the standardization of sales and payment processes across different regions.

Mobile POS devices facilitate this standardization, enabling consistent service delivery worldwide. This aspect is particularly beneficial for enterprises in retail, hospitality, and service industries where transaction efficiency and customer experience are directly tied to business success.

Overall, the dominance of the large enterprises segment in the Mobile POS Devices market reflects their need for efficient, scalable, and innovative transaction solutions that mobile POS technologies provide. This trend is expected to continue as more businesses recognize the strategic value of mobile POS systems in enhancing operational workflows and customer engagement.

End-User Analysis

In 2023, the Retail segment held a dominant market position in the Mobile POS Devices market, capturing more than a 28.1% share. This significant share reflects the critical role that mobile POS devices play in modernizing and enhancing the retail customer experience.

The preeminence of the retail sector in adopting mobile POS devices can be attributed to the industry’s constant search for improved sales efficiency and enhanced customer service. Retailers benefit from mobile POS features that enable fast, flexible, and secure transactions directly on the sales floor, reducing wait times and improving the overall customer experience. This capability is particularly crucial in high-traffic retail environments where quick service is a competitive advantage.

Moreover, mobile POS devices support the integration of various payment methods and loyalty programs, which are essential for today’s diverse consumer preferences. These systems allow retailers to handle transactions through contactless payments, mobile wallets, and traditional card payments, all while capturing vital customer data for loyalty programs and personalized marketing efforts. This data-driven approach helps retailers tailor their offerings and promotions to match customer needs more closely, potentially increasing customer retention and sales.

Additionally, the agility provided by mobile POS systems in managing inventory and sales data in real-time is a vital factor driving their adoption in the retail sector. These systems enable retailers to monitor stock levels, track best-selling items, and reorder products efficiently. This seamless integration of sales and inventory management helps retailers maintain the right stock levels, reducing overstock and stockouts, thus optimizing operational costs.

The continued dominance of the retail segment in the mobile POS devices market is likely to persist as retailers increasingly look to technology to refine service delivery, enhance customer interactions, and streamline backend operations in a rapidly evolving commercial landscape.

7 Best Mobile POS Systems

• Square POS: Square remains the best all-around mobile POS system in 2024, particularly suited for small to medium-sized businesses. It offers free POS software, affordable hardware, and integrates with a wide range of third-party apps. Its offline mode and robust eCommerce options make it highly flexible, allowing businesses to accept payments even without an internet connection​.
• Clover POS: Known for its flexibility in choosing merchant accounts, Clover is ideal for businesses that require a customizable payment processing solution. With features like offline payment processing, customer engagement tools, and industry-specific capabilities, Clover stands out as a great option for high-volume retail and service businesses​.
• Toast POS: Specifically designed for restaurants, Toast offers a range of industry-grade hardware and software. Its proprietary handheld devices and advanced restaurant management features like table management, kitchen display systems, and inventory tracking make it a top choice for food and beverage establishments​.
• Shopify POS: Shopify excels in omnichannel selling, making it perfect for businesses that want to integrate both online and in-store sales. Its features include seamless synchronization across sales channels, built-in payment processing, and strong inventory management. It’s particularly favored by online retailers looking to expand into physical storefronts​.
• Lightspeed POS: Lightspeed is best for businesses that need robust inventory management and advanced analytics. It’s highly customizable and ideal for complex retail operations. Its detailed reporting and customer management tools make it popular among businesses with large inventories​.
• Zettle by PayPal: Zettle offers one of the best mobile POS solutions for retail businesses. It’s known for its affordable hardware and integration with PayPal, making it perfect for small businesses that need a quick and easy payment solution with minimal setup​.
• SpotOn POS: SpotOn offers a flexible mobile POS system with affordable hardware options. It is particularly strong in customer engagement and loyalty programs, making it a good fit for businesses that prioritize customer retention and repeat business​.

Key Market Segments

Component

• Hardware
• Software

Organization Size

• Small and Medium-Sized Enterprises (SMEs)
• Large Enterprises

End-User

• Retail
• Restaurants
• Hospitality
• Healthcare
• Entertainment
• Other End-Users

Driver

Increasing Demand for Enhanced Customer Experience

One significant driver of the Mobile POS Devices market is the increasing emphasis by businesses across various sectors to enhance the customer experience. Mobile POS devices expedite service delivery, enabling businesses to handle transactions efficiently and engage with customers more interactively. This technology allows for seamless payment processing at any location within a facility, reducing wait times and enhancing the overall customer experience.

This is particularly impactful in high-traffic environments like retail stores, restaurants, and entertainment venues, where quick service is crucial. Furthermore, the adoption of mobile POS systems by small and medium-sized enterprises is growing due to their cost-effectiveness and the scalability they offer, making advanced technology accessible to businesses of all sizes​.

Restraint

Data Security Concerns

However, the market faces significant challenges, notably data security concerns. As the adoption of mobile POS systems increases, so does the risk of data breaches and cyber threats. These systems process and store large volumes of sensitive financial and personal information, making them targets for cybercriminals.

Businesses must invest in robust security measures to protect this data, which can involve significant expense and complex implementation. The initial setup and maintenance for high-level security can be particularly daunting for smaller businesses, potentially slowing down the adoption rate of mobile POS technologies​.

Opportunity

Integration with Advanced Payment Technologies

There are substantial growth opportunities in the integration of mobile POS devices with advanced payment technologies. The increasing popularity of NFC and contactless payments, as well as the adoption of EMV chip technology, provide a fertile ground for the expansion of mobile POS systems. These technologies not only offer enhanced security for transactions but also cater to the growing consumer demand for quick and easy payment methods.

Additionally, integrating mobile POS systems with other business management functions, such as inventory and analytics, can significantly improve operational efficiency, offering businesses comprehensive solutions that enhance productivity and decision-making​

Challenge

Robust and Reliable Infrastructure

A major challenge in the adoption of mobile POS systems is the need for robust and reliable infrastructure. Ensuring that the hardware and software components of mobile POS systems are consistently operational and efficient requires substantial investment in technology infrastructure.

Furthermore, in regions with unreliable internet connectivity, maintaining the functionality of cloud-based mobile POS systems can be problematic, which may hinder their adoption in less developed areas​.

Growth Factors

Expanding Retail Sector and Technological Advancements

The growth trajectory of the Mobile POS Devices market is significantly influenced by two pivotal factors: the expanding retail sector and continuous technological advancements. The burgeoning retail industry, particularly marked by the rise of e-commerce and revitalization of physical stores, is adopting mobile POS systems to enhance in-store customer experiences and streamline operations. As retailers focus on improving transaction efficiency and integrating omnichannel retailing strategies, mobile POS devices become crucial in managing seamless interactions across various shopping platforms.

Technological advancements further catalyze the market’s expansion. Innovations in mobile technology, payment processing, and software development have made mobile POS systems more robust, secure, and versatile. These advancements not only enhance the functionality of mobile POS devices but also extend their applicability beyond traditional retail settings into hospitality, healthcare, and entertainment sectors.

Modern mobile POS systems are equipped with features like inventory tracking, data analytics, and customer management software, all integrated into one portable device that offers businesses real-time insights into their operations.

Emerging Trends

Cloud-Based Mobile POS Systems

Emerging trends in the market also point towards the increasing adoption of cloud-based mobile POS systems. This shift is driven by the cloud’s ability to offer scalable, flexible, and cost-effective solutions. Cloud-based mobile POS systems allow businesses to access data in real-time, manage operations remotely, and reduce costs associated with maintaining physical servers.

Additionally, these systems enhance the resilience of business operations by ensuring data is backed up and can be quickly restored in case of hardware failures. The advantages provided by cloud computing, such as lower upfront costs, ease of updates and integrations, and improved security measures, are making these solutions particularly attractive to small and medium-sized enterprises.

As businesses continue to navigate the challenges of digital transformation, cloud-based mobile POS devices offer a viable solution that supports dynamic business needs without the complexity and high cost of traditional POS systems.

Regional Analysis

In 2023, North America held a dominant market position in the Mobile POS Devices market, capturing more than a 35.0% share with revenues amounting to USD 11.69 billion. This leadership is attributed to several key factors that uniquely position North America at the forefront of the mobile POS adoption curve.

Firstly, the region benefits from a highly developed retail sector that is continuously innovating customer service and payment processes. Retailers across North America are increasingly integrating mobile POS systems to enhance the shopping experience, offering flexibility and speed at checkout points. This shift is supported by the high penetration of smartphone and mobile technology in the region, making it easier for businesses to implement mobile solutions and for customers to adopt them.

Moreover, North America has a robust financial infrastructure that supports the widespread adoption of various digital payment methods. This infrastructure, coupled with regulatory support for secure digital transactions, encourages businesses to adopt mobile POS systems that can handle contactless payments, mobile wallets, and EMV chip cards, enhancing transaction security and efficiency.

Additionally, the presence of major mobile POS device manufacturers and software developers in North America drives innovation and adoption in the region. These companies are continually advancing the capabilities of POS technology, integrating features such as inventory management, data analytics, and customer relationship management into their offerings. This development is propelled by the competitive tech industry in North America, which is keen on leveraging new technologies to capture market share and meet the evolving demands of businesses.

Key Regions and Countries

• North America
  • US
  • Canada
• Europe
  • Germany
  • France
  • The UK
  • Spain
  • Italy
  • Rest of Europe
• Asia Pacific
  • China
  • Japan
  • South Korea
  • India
  • Australia
  • Singapore
  • Rest of Asia Pacific
• Latin America
  • Brazil
  • Mexico
  • Rest of Latin America
• Middle East & Africa
  • South Africa
  • Saudi Arabia
  • UAE
  • Rest of MEA

Key Players Analysis

The Mobile POS (Point of Sale) Devices market is characterized by a competitive landscape where both established corporations and innovative newcomers drive advancements. Mobile POS devices have become essential for businesses aiming to offer flexible, efficient payment solutions that cater to modern consumer demands for convenience and quick transactions.

Panasonic Corporation is a prominent player in the Mobile POS market, leveraging its expertise in electronics to offer high-quality, durable POS devices tailored for businesses across industries. Known for reliability and a customer-centric approach, Panasonic’s mobile POS solutions are well-suited for sectors requiring robust devices, such as retail, hospitality, and logistics.

Block, Inc., formerly known as Square, Inc., has transformed the mobile POS market with its innovative and accessible solutions that cater primarily to small and medium-sized enterprises. Block’s offerings focus on ease of use, affordability, and versatility, allowing businesses to accept payments anytime, anywhere.

VeriFone, Inc. is another key player with a long-standing reputation in the POS market, renowned for its secure, high-performance POS devices. VeriFone’s mobile POS solutions are widely used in industries requiring high security, such as financial services and retail, thanks to its commitment to data protection and secure payment processing.

The company continually invests in R&D to enhance its products’ security and functionality, making them compatible with the latest payment methods, including contactless and digital wallet payments, positioning VeriFone as a trusted partner for businesses seeking secure, efficient mobile POS solutions.

Top Key Players in the Market

• Panasonic Corporation
• NEC Corporation
• Oracle Corporation
• Block, Inc.
• VeriFone, Inc.
• PayPal Holdings, Inc.
• Ingenico
• Fiserv, Inc.
• Toast, Inc.
• Revel Systems
• Lightspeed
• PAX Global Technology Limited
• Zebra Technologies Corporation
• Other Key Players

Recent Developments

• Fiserv Inc. – In 2023, Fiserv expanded its digital payments capabilities through the acquisition of Elan Financial Services from U.S. Bancorp. This acquisition enhances Fiserv’s offerings in debit card processing and mobile payments, including ATM management and the MoneyPass surcharge-free.
• VeriFone Inc. – VeriFone continues to strengthen its mobile POS solutions by focusing on secure, multi-channel payment systems. In 2023, VeriFone introduced several enhancements to its devices aimed at improving the customer experience and securing payments across various sectors, particularly retail​.
• PAX Global Technology Limited – In 2024, PAX Technology announced its partnership with GCK to introduce its latest SmartPOS series, such as the N950, N750, and X800 models, to streamline store operations and enhance payment processes for merchants, particularly in Japan​.
• Toast Inc. – In early 2023, Toast, a restaurant-focused POS provider, introduced new updates to their mobile POS systems, allowing enhanced integration with customer relationship management (CRM) tools and real-time inventory management, addressing the specific needs of the hospitality industry​.

Report Scope